Windows 10 Problem - Can't Boot

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R

RenegadePC

Reputable
Jan 23, 2016
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4,510
'True Key' Recently was downloaded onto my computer.
At the same time, I was browsing the Microsoft store and my Microsoft account was linked to my login.
I find it annoying to log in with a Microsoft password especially because I don't use a password for my computer. I used this http://www.pcadvisor.co.uk/how-to/windows/how-remove-password-login-in-windows-10-3637669/ to remove that.

I then went to lock screen and True Key was there, which asks me to login through Microsoft. However even though I know my Microsoft password very well, it did not let me login.

I then proceeded to take my drive to a different computer and remove True Key.

Windows then booted to the lock screen but that was as far I could go because there was no login option or anything at all besides the standard pictures you get in a lockscreen.

I then tried to boot in safe mode by going through the bios. Now when I boot I get a message -reboot and select proper boot device or insert boot media in selected boot device and press a key-

However the drive boots fine on any other computer.

Help would be greatly appreciated from anyone. Im stuck on what I should do.
 
Solution
Colif
go here and login to check your windows password still works - https://support.microsoft.com/en-au/instantanswers/24749d13-a7ec-4aa7-a067-9fc74c16d8d2/to-change-your-microsoft-account-password

did you change boot order when you tried to get into safe mode - I am assuming you used a USB? if an option called windows boot manager is an option, pick it as 1st in line

is there anything on C drive you want to rescue? try making this on another PC: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/ or put it in another PC and copy files off it there.

Also, on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB (if you don't...
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Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
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go here and login to check your windows password still works - https://support.microsoft.com/en-au/instantanswers/24749d13-a7ec-4aa7-a067-9fc74c16d8d2/to-change-your-microsoft-account-password

did you change boot order when you tried to get into safe mode - I am assuming you used a USB? if an option called windows boot manager is an option, pick it as 1st in line

is there anything on C drive you want to rescue? try making this on another PC: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/ or put it in another PC and copy files off it there.

Also, on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB (if you don't have it already)

I don't know if true key changes anything in bios, I can see from its web site what it does but only on the surface - https://www.truekey.com/

if it boots off USB, try running start up repair - boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info


or try this
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
We need to use the Bootrec.exe tool. Click on command prompt and type in the following commands, one after the other:
bootrec /RebuildBcd
bootrec /fixMbr
bootrec /fixboot
Exit
Now go ahead and reboot your system. In some cases you may need to run some additional commands.
bootsect /nt60 SYS or bootsect /nt60 ALL
 
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Solution
R

RenegadePC

Reputable
Jan 23, 2016
22
0
4,510
Hey there, appreciate the response
-Windows password still works

-Did not change boot order, but if I spam f11 and go into boot menu, and click on the drive to boot from, that reboot message still comes up

-Yes there are many things I would like to rescue. I can do that by taking things off of it and putting on a different drive. The drive is fine as i can access it from a different computer

- I do have a windows 10 installer but I fear that the -Reboot- Message is another issue that needs to be resolved ontop of reinstalling windows.

-Tried running startup repair. Got messages saying the drive was locked or it failed to repair the drive.

-Will try command prompt now but unsure to if that will help or not when the troubleshooter couldnt access the drive

Thanks again for the help
 
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R

RenegadePC

Reputable
Jan 23, 2016
22
0
4,510
- bootrec /rebuildbcd - Saying the requested device can not be found. It found 2 installations of windows however.
/rebuild mbr - This operation completed successfully - No idea what that did
Same thing happened with /fixboot
restarted and nothing changed.

I believe the boot problem way have something to do with the bios, however i did reset the bios so I have no idea.
 
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