- Feb 12, 2017
- 5
- 0
- 1,510
How do I repair or replace the top audio out jack of my NZXT Phantom 820 Full tower? If I have to replace it, where do I find the replacement?
NZXT Phantom 820 Full tower audio jack busted
- Thread starter aditimukerji
- Start date
$250 case? You call NZXT (in or out of warranty) and ask for help.
You can use USB audio, PCI card audio, run header on your MB to audio out that is not the top audio out jack, but likely you want to get exactly that jack working as designed.
Aside, I am assuming a physical problem with the jack that you have debugged. If you top audio jack just stopped working then please post. It is likely drivers and setting and mixer problems, nnot case related.
You can use USB audio, PCI card audio, run header on your MB to audio out that is not the top audio out jack, but likely you want to get exactly that jack working as designed.
Aside, I am assuming a physical problem with the jack that you have debugged. If you top audio jack just stopped working then please post. It is likely drivers and setting and mixer problems, nnot case related.
- Feb 12, 2017
- 5
- 0
- 1,510
Thanks for your help. I am very sure the jack is busted and it's not a software issue.
I did ask for help from NZXT and they said they will send me a replacement part but they never did.
I even agreed to pay for the part (i am assuming its quiet cheap) and shipping, but they never sent it.
Every time I post a complaint, they just close my ticket!!!! :\
"likely you want to get exactly that jack working as designed" - yes that is what I would ideally like. Any idea what the part is called and where I can get it? I know it might involve some soldering and I think I can handle that. After all I did assemble this PC myself *pat on back*
"You can use USB audio, PCI card audio, run header on your MB to audio out" - I have limited knowledge of computers and hardware so I don't really know how to accomplish any of these. Elaborate? Or I could google...
My back Audio jack still works so I am using that for now, but for headphones, the top jack is way more convenient.
I did ask for help from NZXT and they said they will send me a replacement part but they never did.
I even agreed to pay for the part (i am assuming its quiet cheap) and shipping, but they never sent it.
Every time I post a complaint, they just close my ticket!!!! :\
"likely you want to get exactly that jack working as designed" - yes that is what I would ideally like. Any idea what the part is called and where I can get it? I know it might involve some soldering and I think I can handle that. After all I did assemble this PC myself *pat on back*
"You can use USB audio, PCI card audio, run header on your MB to audio out" - I have limited knowledge of computers and hardware so I don't really know how to accomplish any of these. Elaborate? Or I could google...
My back Audio jack still works so I am using that for now, but for headphones, the top jack is way more convenient.
aditimukerji :
Thanks for your help. I am very sure the jack is busted and it's not a software issue.
I did ask for help from NZXT and they said they will send me a replacement part but they never did.
I even agreed to pay for the part (i am assuming its quiet cheap) and shipping, but they never sent it.
Every time I post a complaint, they just close my ticket!!!! :\
"likely you want to get exactly that jack working as designed" - yes that is what I would ideally like. Any idea what the part is called and where I can get it? I know it might involve some soldering and I think I can handle that. After all I did assemble this PC myself *pat on back*
"You can use USB audio, PCI card audio, run header on your MB to audio out" - I have limited knowledge of computers and hardware so I don't really know how to accomplish any of these. Elaborate? Or I could google...
My back Audio jack still works so I am using that for now, but for headphones, the top jack is way more convenient.
I did ask for help from NZXT and they said they will send me a replacement part but they never did.
I even agreed to pay for the part (i am assuming its quiet cheap) and shipping, but they never sent it.
Every time I post a complaint, they just close my ticket!!!! :\
"likely you want to get exactly that jack working as designed" - yes that is what I would ideally like. Any idea what the part is called and where I can get it? I know it might involve some soldering and I think I can handle that. After all I did assemble this PC myself *pat on back*
"You can use USB audio, PCI card audio, run header on your MB to audio out" - I have limited knowledge of computers and hardware so I don't really know how to accomplish any of these. Elaborate? Or I could google...
My back Audio jack still works so I am using that for now, but for headphones, the top jack is way more convenient.
Suggest you start putting polite comments on sites that sell NXT cases asking for the email of someone in NXT who can help you escalate a problem with the audio jack. You can also try a letter to the CEO asking for him to give you the contact info for someone who can help.
Good Luck.
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