- Jan 17, 2016
- 25
- 0
- 18,530
Hi Guys,
Lately I've been having some trouble with my WD Passport Ultra. A little while ago it started dropping out occasionally while using the usb3 port on my laptop (Windows). The usb2 works fine till this day. Lately however, I can't use the drive at all with usb3. It seems to be connected since a white light is glowing, but it's not recognized by my computer. Using forums, I've found that many more seem to have this problem and most people recommend a driver/firmware rollback. The only problem is that I have no idea where to find older drivers, since only the newest ones are provided on the WD website and I can't seem to find them anywhere else. I've tried deleting drivers completely, different usb3 ports, and with and without hub. Would anyone have a cure for this?
Many thanks!
Lately I've been having some trouble with my WD Passport Ultra. A little while ago it started dropping out occasionally while using the usb3 port on my laptop (Windows). The usb2 works fine till this day. Lately however, I can't use the drive at all with usb3. It seems to be connected since a white light is glowing, but it's not recognized by my computer. Using forums, I've found that many more seem to have this problem and most people recommend a driver/firmware rollback. The only problem is that I have no idea where to find older drivers, since only the newest ones are provided on the WD website and I can't seem to find them anywhere else. I've tried deleting drivers completely, different usb3 ports, and with and without hub. Would anyone have a cure for this?
Many thanks!
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