Computer freezes/ No HDMI detected/ Thread stuck in device driver - MB Issue (?)

Steffen_6

Prominent
Apr 14, 2017
10
0
520
I have had this problem for maybe 2 weeks now and I can't seem to resolve it myself so I come to ask here.
When browsing the Internet such as Youtube, Imgur and Reddit etc my computer randomly freezes. I then get a black screen and after a few seconds the screen turns blue with a "No HDMI signal detected" message. The computer doesn't turn of though. Sometimes this happens a few seconds after booting just when I click the chrome icon and sometimes everything goes well for an hour. This problem only happens when browsing the internet, I can play games just fine for hours without something happening. Every now and then I get a "Thread stuck in device driver" error message after crashing.
After crashing it takes sometimes multiple times as the PC sometimes crashes before fully booting to windows. I can get to the bios just fine every time though.
So I flashed the Bios and installed newer versions multiple times on my mainboard yet nothing happened. Clearing cmos didn't do anything either. Nothing in the PC is overheating.
The GPU works just fine. The crashes also happen without the GPU or when using VGA or DVI.

My specs:
MB: Asrock B85 Pro 4
CPU: i5 4570
GPU: AMD R9 270X 2GB
RAM: 12 GB DDR3 1600
PSU: Bequiet 600 watts
OS: Win10 64 bit

I would be very happy if someone could help me with my problem! :)


 
Solution
i missed that bit,.,

Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)

I will stop guessing.

GrowTFM

Commendable
Aug 8, 2016
115
0
1,710
Yeah it really sounds like a Motherboard issue, I've had same problems with Asrock "Cheapo" boards... Mine just froze at Windows desktop i tried reinstalling everything yes, even the CPU and nothing changed. If you still have warranty remaining i would suggest to replace the board.
 

Colif

Win 11 Master
Moderator
i missed that bit,.,

Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)

I will stop guessing.
 
Solution

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