- May 8, 2017
- 1
- 0
- 510
Hi, I'm attempting to help fix a friend's desktop and I have a question. Currently their desktop running Windows 10 is loading to the desktop incredibly slowly. Much slower than any normal speed, once the PC is actually "usable" - because even opening a program or folder is nigh impossible - the screen eventually goes black with the exception of the mouse. I can get to the CTRL ALT DEL screen and shutdown, but even that takes an absurd amount of time so the only way to get the PC to shutdown properly is to force shutdown. I ran a system repair in the advanced startup menu only to have the exact same issue upon completion, so I'm at a loss. I'm just going to physically remove the HDD with all of their data on it put it on an external and reinstall Windows from scratch. My question is if I remove the HDD to backup the data, and reconnect it BEFORE reinstalling Windows, will I have to re-partition and format the HDD? Or can I just plug and play?
As for the actual issue does anyone have any idea as to what this could be caused by or how to fix it? or am I wrong to just reinstall Windows to try and solve it?
As for the actual issue does anyone have any idea as to what this could be caused by or how to fix it? or am I wrong to just reinstall Windows to try and solve it?
Facebook
Twitter
Instagram