PC won't shut down completely (windows10)

QuackeyDuck

Reputable
Nov 4, 2015
18
0
4,510
So bought my cousins custom PC and he told me it doesn't shut down completely. He told me it has something to do with the RAM being to new for the motherboard or something but there has to be a correction I can do to fix that.
 

QuackeyDuck

Reputable
Nov 4, 2015
18
0
4,510

RAM: Corsair Dominator Platinum 1866- DDR3 (16GB)
MOBO: Asus P8Z77-V LX