BSOD Help Please - Screenshot attached

Dregersaurus

Prominent
May 12, 2017
5
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510
Here is a screenshot of a recent bluescreen I had, I was wondering if anyone could help me diagnose it?

bsod_zpsdgtmpev4.jpg


Thank you!
 
Solution
What i mean is when you came here originally, you had 3 of those bsod already and fixing the GPU drivers seemed to solve them. So the Bad Pool Header is the new one and I don't think the other 3 are related.

I misunderstood what you meant about before this all happened, I thought the new drive had been installed since you were last here.

what brand hdd is it? some brands have their own tests and we can see how it is?

Colif

Win 11 Master
Moderator
2nd error is blamed on Direct X - generally those are actually related to graphics card drivers so try http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

the other two blame windows. New Technology Operating System kernel (ntoskrnl) is the brains of Windows 10, it looks after all high level actions as well as memory management and Driver interactions, so you could say it gets blamed for lots of things that aren't its fault

see if updating GPU drivers helps at all
 

Dregersaurus

Prominent
May 12, 2017
5
0
510


Will do! I was leaning towards graphics card drivers, as it's always during something demanding on my graphics card. I'll update them later today (after I sleep and get back to you).
 

Dregersaurus

Prominent
May 12, 2017
5
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510


I'll click the link and do a clean wipe and reinstall :)
 

Dregersaurus

Prominent
May 12, 2017
5
0
510
So I completely wiped the graphics card drivers and reinstalled it all from scratch, everything seemed fine, and then now a month later another crash :(. This one says Bad Pool Header this time.

Before all of this happened, my previous hard drive failed, and I bought a new hard drive, and recovered a large portion of my old files to the new hard drive. I did this by hooking both hard drives up, and going through the Windows Recovery Console to copy the files over that it could access without freezing the computer (certain damaged directories would freeze the computer completely, and were essentially a total loss). So, the hard drive is new, and I'm wondering if there's a chance the new hard drive is defective?

bsod1_zps4gmwqupd.jpg

bsod2_zpstpr8nadl.jpg
 

Colif

Win 11 Master
Moderator
You only had 1 bsod, and its blaming windows which doesn't tell me very much. 3 of them on the print out are from before which is good as they aren't related to this problem. Is the hdd your boot drive or just storage?

A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the most common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. (By theory, RAM problems would be suspect for memory pool issues).

See the suggestions here: https://answers.microsoft.com/en-us/windows/forum/all/what-is-a-bad-pool-header-and-how-do-i-fix-it/dd7bc035-48a8-4505-a5e0-5cdefb28077b?auth=1
 

Dregersaurus

Prominent
May 12, 2017
5
0
510
All 4 of the BSoD's are from the new hard drive. Before my previous hard drive failed I never had one. I replaced the hard drive in February. The hard drive is boot and storage.
 

Colif

Win 11 Master
Moderator
What i mean is when you came here originally, you had 3 of those bsod already and fixing the GPU drivers seemed to solve them. So the Bad Pool Header is the new one and I don't think the other 3 are related.

I misunderstood what you meant about before this all happened, I thought the new drive had been installed since you were last here.

what brand hdd is it? some brands have their own tests and we can see how it is?
 
Solution

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