- May 13, 2017
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- 4,510
Hi. I have a Gigabyte GA-H55M-S2HP, Intel i3 with 4GB of RAM and a 64bit Windows 7 home basic. I purchase two modules (Kingston) of 4GB each to speedup my system (both the old and the new have 1333mhz, DDR3). However, while the Bios see the total amount of the 8GB (and even after cleaning the CMOS memory), Windows freeze on the startup animation.
I tried put a pendrive where I have a Windows 7 Image and it freeze as well on the animation of booting. When I use the old's 2GB sticks, its fine.
Also, I tried turn on with only 1 of the new modules at time and the computer don't passes that first boot screen (it shows the amount of memory, but don't reach the line of frequency and can't enter the bios too), and it keeping restarting.
I've running the memory test on the windows repair utility and no errors showed up anyway.
What could it be?
EDIT: that's the new RAM: http://www.kingston.com/datasheets/kvr13n9s8_4.pdf
I tried put a pendrive where I have a Windows 7 Image and it freeze as well on the animation of booting. When I use the old's 2GB sticks, its fine.
Also, I tried turn on with only 1 of the new modules at time and the computer don't passes that first boot screen (it shows the amount of memory, but don't reach the line of frequency and can't enter the bios too), and it keeping restarting.
I've running the memory test on the windows repair utility and no errors showed up anyway.
What could it be?
EDIT: that's the new RAM: http://www.kingston.com/datasheets/kvr13n9s8_4.pdf
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