- Dec 11, 2016
- 2
- 0
- 1,510
My friend recently built a PC. He ordered all the parts and attempted to assemble it himself. I helped him with the rest, and he tried to install a copy of Windows 10 on it. However, he ran into an issue while doing it. He kept getting an error telling him he needed a 1TB hard drive to install windows, and he only had a 500GB.
He tried to call Microsoft support, but ran into a different problem next time he turned it on. When powered on, he would get to the screen with the different boot options(F12 for X, F9 for Y, DEL for Z, and so on). It seemed to stay here for 5-10. Then it would try to enter something called Gigabyte DualBIOS. However, it would hang here and only display the name of the menu and nothing else. It doesn't matter what you pressed during the startup, as it would always go to the DualBIOS menu(buttons like CapsLock and NumLock still light up and everything, so the keyboard works). Then it would restart this whole process.
Everything is plugged in correctly inside the case, and we think either its the motherboard or the Hard Drive. I tried unplugging the hard drive but nothing changed. Is the motherboard broken, or is it something we plugged in wrong?
Any help would be greatly appreciated!
He tried to call Microsoft support, but ran into a different problem next time he turned it on. When powered on, he would get to the screen with the different boot options(F12 for X, F9 for Y, DEL for Z, and so on). It seemed to stay here for 5-10. Then it would try to enter something called Gigabyte DualBIOS. However, it would hang here and only display the name of the menu and nothing else. It doesn't matter what you pressed during the startup, as it would always go to the DualBIOS menu(buttons like CapsLock and NumLock still light up and everything, so the keyboard works). Then it would restart this whole process.
Everything is plugged in correctly inside the case, and we think either its the motherboard or the Hard Drive. I tried unplugging the hard drive but nothing changed. Is the motherboard broken, or is it something we plugged in wrong?
Any help would be greatly appreciated!
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