jamjarz Reputable Jan 1, 2015 34 0 4,540 May 15, 2017 #1 Hi, recently I tried to connect a laptop to the modem directly to no avail, now when I plug the router in to the modem the two lights are off and there's no connection. Solution?
Hi, recently I tried to connect a laptop to the modem directly to no avail, now when I plug the router in to the modem the two lights are off and there's no connection. Solution?
Ralston18 Titan Moderator Oct 11, 2014 34,475 3,225 146,290 May 15, 2017 #2 Which two lights are off? Are those modem lights or router lights? What make and model modem and router are you using? Double check the ethernet cable connection. If there is only one port on the modem the cable should go from that port to the WAN port on the router. Try another ethernet cable also. Plugging and unplugging ethernet cables can make a weak or poorly connectorized cable fail. Upvote 0 Downvote
Which two lights are off? Are those modem lights or router lights? What make and model modem and router are you using? Double check the ethernet cable connection. If there is only one port on the modem the cable should go from that port to the WAN port on the router. Try another ethernet cable also. Plugging and unplugging ethernet cables can make a weak or poorly connectorized cable fail.
jamjarz Reputable Jan 1, 2015 34 0 4,540 May 15, 2017 #3 Sorry, wasn't using the internet ethernet slot. Stupid mistake, but thanks anyway. Upvote 0 Downvote
Ralston18 Titan Moderator Oct 11, 2014 34,475 3,225 146,290 May 15, 2017 #4 No problem. Those things happen. You are welcome. Upvote 0 Downvote