I believe my SSD has corrupt files preventing me from installing Windows 10 (currently running Windows 7)

irishmen

Honorable
May 27, 2013
6
0
10,510
Hello All,
I've tried three times to install Windows 10 on my PC and every time after my install, my computer goes into a loop of crashes. My 120gb SSD is running Windows 7 and I also have a seperate 1TB hard drive. I'm hoping that by formatting my SSD with windows, I will wipe out whatever files have been causing the errors, then hopefully I will be able to install Windows 10 without crashing.
Has anyone experienced something similar to this before? Do you believe that by formatting my SSD drive, I will likely fix the problems i'm experience? I've read a few articles on programs that can erase the SSD, but I'm not sure if that would wipe out Windows 7 or not. Would appreciate any assistance, it's been frustrating trying to upgrade to Windows 10 so many times unsuccessfully. I've troubleshooted for hours each time and even sat on the phone with Microsoft for over an hour while they put me on hold for 15 min. periods and didn't come to a solution. Would appreciate any assistance.
 
Solution
Hi

I presume you checked the obvious things like setting sata to ahci mode and connected to standard lowest numbered SATA 3 port not a raid port

Bios setting for uefi disk access is probably not important with disks under 2 TB

Disable any over clocking of processor or RAM

Diagnostics?
Have you run memtest86 to test your ram
Then the ssd manufacturers diagnostics

If they both pass proceed to install windows

I would disconnect the hdd from sata power and data until after windows is installed.

Boot from win 10 usb or dvd which had been created by the Microsoft win 10 download tool.

Take advanced option to remove all partitions on SSD
Before procceding to install win 10

If it still fails you are very unlucky

Regards
Mike Barnes

irishmen

Honorable
May 27, 2013
6
0
10,510
I've used the Windows upgrade assistant during each of my attempts. It tells me that my PC is compatible "CPU = OK, Memory = OK, Disk space = OK"
I haven't tried Microsoft's hardware compatibility test yet, I'm looking into that now and hopefully that will give me the answers I need.
 
Hi

I presume you checked the obvious things like setting sata to ahci mode and connected to standard lowest numbered SATA 3 port not a raid port

Bios setting for uefi disk access is probably not important with disks under 2 TB

Disable any over clocking of processor or RAM

Diagnostics?
Have you run memtest86 to test your ram
Then the ssd manufacturers diagnostics

If they both pass proceed to install windows

I would disconnect the hdd from sata power and data until after windows is installed.

Boot from win 10 usb or dvd which had been created by the Microsoft win 10 download tool.

Take advanced option to remove all partitions on SSD
Before procceding to install win 10

If it still fails you are very unlucky

Regards
Mike Barnes
 
Solution