New PC freezes after a minute of being in BIOS

So I just assembled my first PC with an MSI B350 motherboard. It starts up fine, but after a certain amount of time the screen just freezes up, no matter what I do, usually after about a minute. This is incredibly frustrating, if anyone can offer some advice it'd be greatly appreciated.

Oh, and my mouse/keyboard both act as if they're still functioning (they light up) when it freezes in BIOS, but if attempting to boot from my Win10 USB the keyboard goes dark as soon as it freezes.
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  1. Check the temps (although you would need to have no cooler to freeze system in just 1 min).
    Other then that, you are in tough spot. System goes down so fast that you could not even run any tests. The only way is to check each component piece by piece, by swapping them with another unit.
  2. CPU and GPU temps are fine. I don't really have the money to buy a double of each unit just to test. I guess I can try taking out everything but the bare essentials.
  3. Problem is, bare essentials on this board would be CPU, mobo, GPU, 1 stick of ram and PSU - pretty much everything that is suspected of causing trouble. Unless you got lucky and it turns out one of the drives is causing problem, but that's highly unlikely.
  4. i had a similar problem before, it turned out one of the ram sticks was bad. try what DRagor suggests and test each stick of ram one by one.
  5. Well, I just tested each stick individually. One of the sticks won't allow the PC to start at all. The other one lets it run for a little longer than before, but it still freezes. Still leads me to think that it might be the mobo, though it's difficult to tell right now.
  6. do you have access to another computer you can test your ram sticks on? if so try testing one by one there. if they all work, you might be right. but as you said one of your sticks sounds like doa.
  7. Looks like one of the RAM sticks is faulty and needs replacement, but the solution may be simpler.

    You did not specify the exact motherboard model so I had to look up all 11 MSI B350 models - all have one PS/2 port and 2 USB ports just below it.

    First let's think this simple.

    You are thinking that BIOS screen freezes - I had that issue as well - but actually what happens is that BIOS stops responding to keyboard and/or mouse input. So, BIOS may be still working correctly but can not detect keyboard and mouse anymore ( it happens, believe me )

    When I connected a secondary USB mouse to another USB port, that mouse was working most of the time, but the original keyboard and mouse were not. Sometimes original keyboard and mouse were not working, but another set of USB keyboard and mouse that were connected to different USB ports were working.

    So question is : what type are your keyboard and mouse? If one or two of them are USB, are they connected to the correct USB ports ? In this age, most motherboards have two USB 2.0 ports in the back panel just for this purpose - on MSI B350 these are the ones that are located just below the PS/2 port.

    Also, if you use a Y type PS/2-to-USB cable to connect your PS/2 keyboard mouse to USB port, make sure you definitely connect that Y cable to these ports. If this is the case, then the problem is that you need to replace the Y cable. I have to use these Y cables due reasons long to discuss here, but each computer has its own preference when it comes to these Y cables. Soem computers work reliably with 1-2 dollar no-name and crap cables, some require higher quality cables but some ( like my Gigabyte AX370- Gaming 5 ) absolutely require the most expensive Digitus brand PS/2-to-USB cable and it requires it to be connected to the correct USB ports. After using this Digitus cable on correct port, ı have never experienced any "freezes" anymore. A cheaper cable and other ports ? Still freezes. So, if Y cable is used, that working on another computer does not mean it will work on this computer.

    The correct diagnosis requires you to connect a PS/2 keyboard or mouse to PS/2 port ( keyboard is better for initial set up ) and see if BIOS still freezes. If not, then problem is not BIOS freezeing but simply keyboard mouse inputs being not responding.

    Let's assume it still freezes. Then do a clear CMOS first, then enter BIOS and move quickly to Save/Exit section, set BIOS to boot with recommended/default settings, save and exit, and restart the computer. Then see if it still freezes. If not freezes, then quickly move to Integrated Peripherals, USB settings and make sure you have enabled Legacy USB devices and other settings that are relevant for USB keyboard and mouse.

    If you can not find a PS/2 keyboard, first make sure you connect your keyboard and mouse to the correct ports I mention above. Then do a Clear CMOS and proceed as above.

    If all else fails, try attaching a second USB keyboard etc and see what happens.
  8. I don't think it's the keyboard and mouse, because the visuals also freeze (i.e. loading wheel stops spinning). I'll try different slots for the mouse and keyboard just in case though, and switching the BIOS settings.
    Also, it's the B350 Tomahawk.
  9. Updates: I've tried a few different positions for both ram cards, and they don't seem to be different. I Don't think they're the issue. Tried plugging the monitor directly into my motherboard (GPU is still plugged in), and I'm not getting anything on the monitor.
  10. Just a note: plugging monitor to motherboard will accomplish nothing. Ryzen CPU does not have iGPU, so you will not get display from motherboard - never.
  11. Oh, that's good to know, thank you. Another thing to note is that after shutting my computer off, I won't be able to get any sort of display without waiting at least around 15 minutes. If I don't wait and immediately attempt to restart it, I get lights from the computer, but the keyboard and monitor show no signal. I thought this might be a heat problem from the CPU but the BIOS says it's running at 40 degrees.
  12. It sounds like power problem. Like VRM on motherboard have to cool down before they start working again. Or PSU is having problem with heat.
  13. Well the PSU fan only spins briefly when I turn it on or off, but supposedly it only spins if it's using a lot of power. What do you suggest I try?
  14. Like I wrote in first post, the only way to find out is to test each component. You will need spare parts to do that. I would first try another PSU, then another motherboard.
    If you don't have access to spare parts, best choice is to get it to comp shop for testing. Painful way, cos expensive and not always reliable (people who work there sometimes don't know much), but if options are limited, better that then nothing.
  15. Well, I was fiddling with the parts and it looks like some CPU pins got bent somehow. I'm guessing that's the issue. Tried bending them back with tweezers, but only managed to make it worse. Looks like I'm getting a new CPU!
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