Newly made gaming PC turns on but no display

Appleson1 · May 20, 2017

I just built my gaming PC and everything turns on.
Only problem with the monitor.

The specs:
8 gigabyte ripjaws ram
Z270 gaming enthusiast motherboard MSI
Bitfenix ATX Case
Dual Nvidia GeForce 1070 Factory overclocked
White 500w power supply
I5 7500 7th generation

Thanks for the help

Ironsounds · May 20, 2017

Hello... well... how and what are you using for a monitor connection?

1) Typically on first boot of a new intel system... the BIO's will default to the CPU/IGT and the MB video output connectors... until you set the BIO's for ext PCIe (save&exit) and exterior GPU card use and connection... did you do that?

Appleson1 · May 20, 2017

Ironsounds :

I'm using an HDMI 70 inch smart TV. It's brand is Vizio.
It never has problems using hdmi

shortstuff_mt · May 20, 2017

Have you performed all the steps in the PERFORM THESE STEPS before posting about POST/boot/no video problems! sticky? It was created to help troubleshoot this type of problem.

Ironsounds · May 20, 2017

Hello... as a "simple test" connect your HDMI cable to your MB video connector and see if you have video signal from there B /

1) Typically on first boot of a new intel system... the BIO's will default to the CPU/IGT and the MB video output connectors... until you set the BIO's for ext PCIe (save&exit) and install the exterior GPU card use and cable connection... did you do that?

Appleson1 · May 21, 2017

I'm actually supposed to use standoffs? I assumed that it wasn't required because it didn't come with the case nor the motherboard

Ironsounds · May 21, 2017

Hello... Some cases have them already placed on the back plate... or they will come in a Bag... sometimes they forget to pack them in the Box all together... typically install or manuals will list what should be included in the Box?

Appleson1 · May 21, 2017

Ironsounds :

Yeah, no, there was nothing in the case nor motherboard so I assumed I was all good... So was that the problem? Just the stand offs? Is my mother completely screwed?

Ironsounds · May 21, 2017

Hello... basically before you would send a MB in for RMA... they will ask you to remove the MB from the case and re-test it on the MB BOX it came in... improper Case mounting is common... so that is your next step.

also do a product check on the web to see if you need a bag of stand off's sent to you. B /

Appleson1 · May 21, 2017

Ironsounds :

Ok but what do you mean by testing the MB? Like it works and everything runs when I turn it on, like fans, hdd, gpu, etc

Ironsounds · May 21, 2017

Hello... OK good B )... well if you were still having problems... and you are not using stand offs... that would be the Next best test before a RMA claim. Ya the MB's are not meant to be run flat against the metal back plate... the back plate will be at "ground" voltage level.

Appleson1 · May 21, 2017

Ironsounds :

Like testing my computer with standoffs?

Ironsounds · May 21, 2017

Hello... yes... the cardboard Box will not interfere with the electrical connections on the bottom of the MB... some people call it 'bread boarding" I call it "card boarding" B D ...and doing this have helped me find/confirm mounting problems... and RMA needs B /

bread boarding is more of a "discrete" component placement and circuit design, fast temporary wiring procedure... without a circuit board.

Appleson1 · May 21, 2017

Ironsounds :

Ok, so to recap...
My mother is okay, it's just the metal casing on my case that's not letting it boot so to prevent this I need standoffs.
After the standoffs thing fixes will there be any other problems?

Ironsounds · May 21, 2017

Hello... one step at a time... B /

Appleson1 · May 21, 2017

Ironsounds :

Ok so then what should I do

Ironsounds · May 21, 2017

Hello... you need to get the MB properly installed into your case... determine who is responsible for getting stand-off's for your case... typically the case maker... I would e-mail their customer support... provide your model and serial # and any digital evidence? and ask them if they forget to pack the bag of stand-off's... or if the back-plate was designed not to use them?

Newly made gaming PC turns on but no display

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