My pc has been frequently crashing. 2 times a week BSOD

NoobishPCGamer · May 20, 2017

I used BlueScreenView and when my pc crash it says, "

Your pc has ran into a problem and needs to restart".
Dump File: 052117-23125-01.dmp
Crash Time: 5/21/2017 4:50:23 PM
Bug Check String: MEMORY_MANAGEMENT
Bug Check Code: 0x0000001a
Parameter 1: 00000000`0000003f
Parameter 2: 00000000`00003a2f
Parameter 3: 00000000`d56a895c
Parameter 4: 00000000`d76a895c
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+16c310
File Description:
Product Name:
Company:
File Version:
Processor: x64
Crash Address: ntoskrnl.exe+16c310
Stack Address 1:
Stack Address 2:
Stack Address 3:
Computer:
Full Path: C:\WINDOWS\Minidump\052117-23125-01.dmp
Processors Count: 6
Major Version: 15
Minor Version: 15063
Dump File Size: 511,828
Dump File Time: 5/21/2017 4:53:21 PM

Anything would help, thanks.

Specs:
CPU: AMD FX 6300 6core
GPU: Amd radeon hd 7850 1gb
Power Supply: 750watts
Ram: 8gb
Hard Drive (Located from my Device Manager): WDC WD3200AAJS-O8L7A0 ATA Device

adiec · May 20, 2017

post your whole specification please good sir/madam

Calvin7 · May 20, 2017

If you have a problem with hardware - MEMORY, please post the memory part number or numbers or a link to it.

1LiquidPC · May 20, 2017

I'd try a bootable copy of Memtest86. I had this same BSOD on my HTPC awhile back. I had errors from the test that I was able to correct with a small bump in DRAM voltage. In my case, the 1.2v set by XMP was a little low with my specific motherboard, as the UEFI was showing 1.196. I manually set to 1.23 and fixed the problem.

NoobishPCGamer · May 20, 2017

1LiquidPC :

English please

adiec · May 20, 2017

NoobishPCGamer :

http://www.wikihow.com/Test-PC-Ram-with-MemTest86

NoobishPCGamer · May 20, 2017

adiec :

NoobishPCGamer :

http://www.wikihow.com/Test-PC-Ram-with-MemTest86

How do I tell if it is my RAM or my hard drive??

adiec · May 20, 2017

NoobishPCGamer :

adiec :

How do I tell if it is my RAM or my hard drive??

run memtest and see if it throws any errors at you . and then post back here please

we are here to help . we just take things one step at a time

NoobishPCGamer · May 20, 2017

adiec :

NoobishPCGamer :

run memtest and see if it throws any errors at you . and then post back here please

we are here to help . we just take things one step at a time

So I have 8gb ram installed but only have 1.5-2 gb usable. Is that the reason why my pc is crashing? When my pc is restarted, usable gb is 6.4, but at a period of time opening and closing video games, videos, and google, I recheck the ram and it is 1.5 gb.

1LiquidPC · May 21, 2017

Seems you could have a memory leak as well. Which operating system version are you using? Is there a program in task manager that seems to be using a lot of resources? I'm using 16GB in Windows 10, and when I'm browsing the web and basically idle, I float around 3GB being used. Same after exiting games.

NoobishPCGamer · May 21, 2017

1LiquidPC :

I am using windows 10, and when I check what program is using up a lot of memory the highest one I see is only using 1gb.

1LiquidPC · May 21, 2017

Ok, do you have a bunch of software running at any given time?

NoobishPCGamer · May 22, 2017

1LiquidPC :

Around 4-5 programs at a time

1LiquidPC · May 24, 2017

Ok, any malware tests being done? Could also disable prefetch and superfetch, though I haven't done this since Windows Vista I think. These will preload commonly used applications partially into memory for faster load times if I recall.

NoobishPCGamer · May 24, 2017

1LiquidPC :

I have done windows defender for windows 10 and have not spotted any, I've tried to disable prefetch and superfetch but ot was already disabled for some reason.

1LiquidPC · May 24, 2017

OK. Were you ever able to run memtest86? Has this issue been going on for awhile?

NoobishPCGamer · May 24, 2017

1LiquidPC :

I am just going to replace my hard drive and my ram, just if you were curious im gonna send you the things i'm gonna buy. Can you tell me if they are good, by good I mean overall? thanks. https://www.amazon.com/Blue-Cache-Desktop-Drive-WD10EZEX/dp/B0088PUEPK/ref=pd_lpo_vtph_147_bs_t_2?_encoding=UTF8&psc=1&refRID=ZGB6P9ZH1WGGPY30YT2W and
https://www.newegg.com/Product/Product.aspx?Item=N82E16820232141&ignorebbr=1&nm_mc=KNC-GoogleAdwords-PC&cm_mmc=KNC-GoogleAdwords-PC-_-pla-_-Memory+%28Desktop+Memory%29-_-N82E16820232141&gclid=CjwKEAjw3pTJBRChgZ3e7s_YhAkSJAASG9VrqbZKyzn-XoJrmDpeXAW3eUoUYjYaO6iwLOrhfk0g0BoCPvrw_wcB&gclsrc=aw.ds

are these any good replacements for 280gb hard drive and 8gb ram?

1LiquidPC · May 25, 2017

What motherboard are you using? I'm using same HDD model in my HTPC. Works great. The RAM you chose although a great brand, also use myself, but you selected DDR3L. This is low voltage 1.35v, version. It may be picky on boards it works properly with. I'd check to see if there is more standard DDR3 1.5 available.

NoobishPCGamer · May 25, 2017

1LiquidPC :

https://www.amazon.com/Corsair-Vengeance-2x8GB-Desktop-Memory/dp/B008E3M4QS/ref=sr_1_5?ie=UTF8&qid=1495722884&sr=8-5&keywords=16gb+ddr3+gaming
how about that one?

I have my motherboard model somewhere in this comment section GA-78LMT-USB3

1LiquidPC · May 25, 2017

Yes,that RAM should work. I compared the part # to the QVL list on Gigabyte's website. This is meant to guarantee compatibility and that Gigabyte tested the memory kit themselves. Though not required, this is an extra way to verify compatibilty.

NoobishPCGamer · May 25, 2017

1LiquidPC :

Thank you so much. I am going to purchase those 2 items now, thanks!

1LiquidPC · May 25, 2017

Glad to help

I can't say for sure though if this will correct your problem, but hope it does indeed fix the issue for you.

My pc has been frequently crashing. 2 times a week BSOD

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