BSOD on non-safe mode login.

JuniperB

Prominent
May 21, 2017
1
0
510
Starting today my laptop has started bluescreening upon login. I tried a system restore to the previous day but the bluescreens continued upon login. The crash minidump is available at http://.

I tried running CCleaner registry clean which didn't stop the BSOD, currently running sfc.exe scan and a virus scan in safe mode which so far works without crashing.

Any help would be greatly appreciated, I have work to do which requires me to use photoshop from this laptop and getting my computer working again is pretty urgent! :(

Edit: Ran a Malwarebytes Chameleon scan, along with an AVG scan and neither revealed anything. I also ran sfc.exe /scannow which said it didn't find any integrity violations. Currently running memtest, 1 pass through and it has found no errors.
 
Solution
All kinds of different errors appear in each of these dumps (DRIVER_POWER_STATE_FAILURE, BAD_POOL_HEADER, PAGE_FAULT_IN_NONPAGED_AREA, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, DRIVER_POWER_STATE_FAILURE)...

But there is one thing that catches the eye in one of the dumps, and that is the reference to the AsDsm.sys driver, which Google says is Asus Data Security Manager software, so you should probably reinstall (or remove) that. Good luck!

If that doesn't help, do a disk check of all your disk drives (depending on the options you select, and the size of your drive(s) this could take from 2 minutes to few hours).

amigafan

Distinguished
Mar 19, 2011
212
0
18,760
All kinds of different errors appear in each of these dumps (DRIVER_POWER_STATE_FAILURE, BAD_POOL_HEADER, PAGE_FAULT_IN_NONPAGED_AREA, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, DRIVER_POWER_STATE_FAILURE)...

But there is one thing that catches the eye in one of the dumps, and that is the reference to the AsDsm.sys driver, which Google says is Asus Data Security Manager software, so you should probably reinstall (or remove) that. Good luck!

If that doesn't help, do a disk check of all your disk drives (depending on the options you select, and the size of your drive(s) this could take from 2 minutes to few hours).
 
Solution