Is my Seagate ST2000DM001 HDD dead?

JJ_SYD

Prominent
May 22, 2017
1
0
510
Hi everyone,

Apologies first for being another guy on the internet asking for help.

My 2TB Seagate ST2000DM001 which I've had for a while no longer appears on my explorer in Windows 10 or in Disk Management or Device manager.

It does however still appear in Bios but only showing 4.1GBs instead of the 2TB.

I have switched Sata cables, put it into an external HDD USB 3.0 enclosure to no avail. I have also done that with a different computer.

I have checked the Seagate website and the noise it makes when i turn it on is similar to Click Click and a beep, according to the Seagate website that is a possible failed drive.

I used Seatools for windows when the HDD was in an external case,
Was able to perform a Short Drive Self test (it said passed) but the Fix all Fast and Long options failed as well as the Short and Long Generic tests.

Does anyone have experience in what the problem could be and if it would be possible for me to fix it without resorting to a data recovery service? I'm based in Sydney and the prices I've seen are quite a lot, just hoping to see other options before I had them off.

Thank you in advance,

J
 
Solution
Sounds like a hard drive gone to heaven to me. If you cannot get it to read in Windows by any method, software solutions are out and you'll need data recovery to recover your data (they don't fix the hard drive, they just save as much data as they can in the autopsy). This is expensive because of the specialized equipment and clean environment needed. But unfortunately, the only other way to protect data is by having a backup solution *before* your hard drive dies.

DSzymborski

Curmudgeon Pursuivant
Moderator
Sounds like a hard drive gone to heaven to me. If you cannot get it to read in Windows by any method, software solutions are out and you'll need data recovery to recover your data (they don't fix the hard drive, they just save as much data as they can in the autopsy). This is expensive because of the specialized equipment and clean environment needed. But unfortunately, the only other way to protect data is by having a backup solution *before* your hard drive dies.
 
Solution