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Toshiba 500GB usb hdd screw specifications

Hi,
I got my Toshiba 500GB USB HDD damaged.. (Windows detect drive, cannot open). It was 7 years old, only usb 2.0 interface, with very precious data. I would like to open the hdd and try recovery (I think the head has got stuck in platter).
What screwdriver should I use?? I attach the snap of label of the hdd herewith. Its 5 point star head.. Apparently, seems like Torx T6 would do. But can anyone give me a clear idea regarding this??
Snap of hdd label: https://www.dropbox.com/s/dt1xdgtz9zz2wxq/P_20170423_223917_SRES.jpg?dl=0

Thanks!
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  1. Best answer
    What makes you think the heads are stuck to the platter? Are you 100% sure your data is not worth a few hundred bucks? After you open the drive and kill the heads, the cost will likely be more with lower chances of recovery. So, it is always best to be 100% certain that you are okay with the chance that you will kill the drive completely.

    As for the screwdriver needed, it is usually a T6.

    Whatever you do, DO NOT LOSE THE LABEL. It is super important to provide the label to a data recovery professional, if you want them to have a chance to source compatible parts.
  2. gutai said:
    Hi,
    I got my Toshiba 500GB USB HDD damaged.. (Windows detect drive, cannot open). It was 7 years old, only usb 2.0 interface, with very precious data. I would like to open the hdd and try recovery (I think the head has got stuck in platter).
    What screwdriver should I use?? I attach the snap of label of the hdd herewith. Its 5 point star head.. Apparently, seems like Torx T6 would do. But can anyone give me a clear idea regarding this??
    Snap of hdd label: https://www.dropbox.com/s/dt1xdgtz9zz2wxq/P_20170423_223917_SRES.jpg?dl=0

    Thanks!


    If it's very precious, your plan is mostly likely to just guarantee that *nobody* will ever be able to recover the data. Data recovery firms don't dissect hard drives in a cleanroom because they're neat freaks.

    I really hope you're able to recover your files. Sadly, it's an expensive lesson whether you pay professional or lose your data, but hopefully you'll have a backup plan next time; a backup solution for important data is a basic part of owning a PC, just like changing the oil in your car or the air filter in your furnace/AC.
  3. DR_Luke said:
    What makes you think the heads are stuck to the platter? Are you 100% sure your data is not worth a few hundred bucks? After you open the drive and kill the heads, the cost will likely be more with lower chances of recovery. So, it is always best to be 100% certain that you are okay with the chance that you will kill the drive completely.

    As for the screwdriver needed, it is usually a T6.

    Whatever you do, DO NOT LOSE THE LABEL. It is super important to provide the label to a data recovery professional, if you want them to have a chance to source compatible parts.


    Thanks for the specifications..
    I watched this video: https://m.youtube.com/watch?v=7m5cil6KezI

    I understand that once I open time
    for recovery is less... I have to make backup options before hand..
    The price quoted by lab was too much...

    Most of the data is backed up onto a 2nd hdd - a 3TB WD. Only some latest versions of certain files aren't backed up - I only need those files... thats it..

    The drive suffered a minor fall, and then was producing clicking sound for a while, and stopped opening up... so I guess its hardware malfunction..

    Windows show up the HDD but cannot access further..
    I think some sectors are bad..
    If the files I need are not on those bad sectors - then I would be lucky, probably..

    the usb reader card is ok, I visited a shop and they tried with a working one.. it didn't help
  4. Your heads are gone. When the fall first happened was your brief moment in time to try recovering those files. One or more heads are tweaked out of alignment and now they have been coated in oxide from being dragged across the media too much. I'm sorry I don't have better news for you.
  5. Tried with a Jackly 6032A (32-head screwdriver set) - where I had T4, T5, T6, T8, T10, T12, T15, and many more..... none worked.. God knows what spec they used. None is exact size; either big or small..
    Photo: https://www.dropbox.com/s/qeg57g4p4hxu0x8/P_20170807_200748.jpg?dl=0

    So, now I will have to see Data Recovery Centre for the costly lesson..
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