My 1.5 year old computer will shuts off when playing a game. There is no BSOD, no error messages, it just shuts off as if the power went out and then turns it self back on after 2 seconds. At first it would occur after and hour or so and then would not occur for the rest of the day after launching right back into the game. After a couple of weeks, it would begin to shutdown minutes after relaunching the game but the first shutdown would still be after an hour or so. During this time I would open my window (outside air 15-20C). After my room was cold it would not restart. A few weeks after that it would occur minutes after first launching a game. At this point I do not believe cooling my room would stop it from restarting. I have exhausted numerous solutions to this problem that I could find but none have fixed it for me. I am pretty desperate for a solution here so any help would be greatly appreciated.
My first thought was a bad PSU. According to several online calculators, my PSU should be able to provide more than enough power to my system and I believe that it is a good quality PSU. Since it was still under warranty, I got a replacement through RMA. This however had no effect.
From the research I found, the GPU was the next place to look, which I also sent in for RMA. While I did not have a GPU, I continued to game using integrated graphics. During this time my computer never shut off once. However, I just got a replacement card back and after installing it, my computer started shutting off again.
I found that many people in a similar situation had thermal issues causing a shutdown to protect components. I ran a 1 hour Prime95 Blend stress test with no shutdown and CPU temp around 65-70C. Temps while playing World of Warcraft were 45-50C on CPU and 55-60C on GPU and it shut down after 30min. These temperatures seem fine to me and should not cause a shutdown. Link to Openhardwaremonitor logs below. Listed below is every small thing that I have done in an attempt to solve this problem. Again, any help would be greatly appreciated and a thank for your time.
Solution Attempts
-Cleaned Case
-Reconnected all PSU cables
-Replace PSU cables to GPU with spare
-Removed OC
-Ran MemTest - Passed with no errors
-Reseated RAM
-Installed GPU in different PCI-E slot
-Set VDROOP to lowest setting - BIOS does not allow it to be off as far as I could find.
-Plugged main power line directly in to wall socket - was in power strip
-Updated all drivers except BIOS
-Extended feet on case to ensure PSU has proper air flow - PSU fan installed towards bottom of case
-RMA (warranty exchange) PSU and GPU
-Ran games with GPU removed using integrated graphics - no shutdowns
-Reset CMOS
-Ran power through UPS
-Verified correct voltages of PSU with multi-meter
-Underclocked GPU
Specs
Case: Corsair 200R, 2 case fans
MOBO: MSI Gaming Z97 GAMING 5
CPU: Intel Core i5-4690K
Cooler: Hyper 212 Evo
GPU: MSI GeForce GTX 970 GAMING 4G
RAM: CORSAIR Vengeance Pro 16GB (2 x 8GB) 240-Pin DDR3 1866
PSU: EVGA G1 80 PLUS GOLD 650W
Storage: 2x SAMSUNG 850 EVO 2.5" 250GB SATA
Storage: WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA
Logs: https://www.dopbox.com/sh/7wdfreo8is8qzs3/AAAJOE-UuEQ2GF022JC0ASc9a?dl=0
My first thought was a bad PSU. According to several online calculators, my PSU should be able to provide more than enough power to my system and I believe that it is a good quality PSU. Since it was still under warranty, I got a replacement through RMA. This however had no effect.
From the research I found, the GPU was the next place to look, which I also sent in for RMA. While I did not have a GPU, I continued to game using integrated graphics. During this time my computer never shut off once. However, I just got a replacement card back and after installing it, my computer started shutting off again.
I found that many people in a similar situation had thermal issues causing a shutdown to protect components. I ran a 1 hour Prime95 Blend stress test with no shutdown and CPU temp around 65-70C. Temps while playing World of Warcraft were 45-50C on CPU and 55-60C on GPU and it shut down after 30min. These temperatures seem fine to me and should not cause a shutdown. Link to Openhardwaremonitor logs below. Listed below is every small thing that I have done in an attempt to solve this problem. Again, any help would be greatly appreciated and a thank for your time.
Solution Attempts
-Cleaned Case
-Reconnected all PSU cables
-Replace PSU cables to GPU with spare
-Removed OC
-Ran MemTest - Passed with no errors
-Reseated RAM
-Installed GPU in different PCI-E slot
-Set VDROOP to lowest setting - BIOS does not allow it to be off as far as I could find.
-Plugged main power line directly in to wall socket - was in power strip
-Updated all drivers except BIOS
-Extended feet on case to ensure PSU has proper air flow - PSU fan installed towards bottom of case
-RMA (warranty exchange) PSU and GPU
-Ran games with GPU removed using integrated graphics - no shutdowns
-Reset CMOS
-Ran power through UPS
-Verified correct voltages of PSU with multi-meter
-Underclocked GPU
Specs
Case: Corsair 200R, 2 case fans
MOBO: MSI Gaming Z97 GAMING 5
CPU: Intel Core i5-4690K
Cooler: Hyper 212 Evo
GPU: MSI GeForce GTX 970 GAMING 4G
RAM: CORSAIR Vengeance Pro 16GB (2 x 8GB) 240-Pin DDR3 1866
PSU: EVGA G1 80 PLUS GOLD 650W
Storage: 2x SAMSUNG 850 EVO 2.5" 250GB SATA
Storage: WD Blue 1TB Desktop Hard Disk Drive - 7200 RPM SATA
Logs: https://www.dopbox.com/sh/7wdfreo8is8qzs3/AAAJOE-UuEQ2GF022JC0ASc9a?dl=0
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