BSOD Since I installed new Motherboard

RedLakamora

Prominent
May 24, 2017
21
0
510
Hi everybody,

I recently got my Motherboard burnt an ASrock H61 and I replaced it with an ECS H61H2-M10 (all other parts are ok) since then I get BSODs saying "IRQL_NOT_LESS_OR_EQUAL" and only once "MEMORY_MANAGEMENT" When I try to download,extract,install some heavy programs like 1GB+ (once I removed my Anti-Virus it worked a while then it's back again, now I'm left without anti-virus and still getting the problem)

Here is some info from WhoCrashed :
System Information (local)
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Computer name: USER-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: H61H2-M10, ECS
CPU: GenuineIntel Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8536244224 bytes total

Crash Dump Analysis:
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 24/05/2017 18:57:21 your computer crashed
crash dump file: C:\Windows\Minidump\052417-13915-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F4C0)
Bugcheck code: 0xA (0x28, 0x2, 0x0, 0xFFFFF80002EC1080)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 24/05/2017 18:57:21 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0x28, 0x2, 0x0, 0xFFFFF80002EC1080)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 18/05/2017 20:11:11 your computer crashed
crash dump file: C:\Windows\Minidump\051817-15444-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F4C0)
Bugcheck code: 0x1A (0x31, 0xFFFFFA80090234D0, 0xFFFFF88008D43000, 0xFFFFF8A0033DE51A)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 18/05/2017 15:33:07 your computer crashed
crash dump file: C:\Windows\Minidump\051817-19702-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F4C0)
Bugcheck code: 0xA (0xFFFFFA801CB04778, 0x2, 0x1, 0xFFFFF80002F82EDC)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 17/05/2017 22:20:57 your computer crashed
crash dump file: C:\Windows\Minidump\051817-15256-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F4C0)
Bugcheck code: 0xA (0xFFFFFA8019EB7C7B, 0x2, 0x0, 0xFFFFF80002F22B2F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





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Conclusion
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6 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

I searched on my motherboard site to see if there's any drivers unfortunately I haven't found anything (http://www.ecs.com.tw/ECSWebSite/Product/Product_DOWNLOAD.aspx?DetailID=1505&CategoryID=1&DetailName=Feature&MenuID=24&LanID=0)

I took a look to a driver site and this is what it gave me(https://www.touslesdrivers.com/index.php?v_page=31&v_id=UPzbu6UY3TogdDKK) :

Here are my drivers that are our outdated
http://imgur.com/a/tQGx4
And here is what I got when I downloaded an update for them from this site:
http://imgur.com/PxMW5rn
The 2 first folders on the top have an Installer each I don't know which one to choose and I don't know If I should do this update at all.
Please help me, this is my first time posting on Tom's Hardware so if I did any errors please excuse me, Thank you.
 
Solution
Intel Management is simply so that in an corporete enviroment it is easier for IT to remotely control (Manage) the PC.

In a home user environment is completely irrelevent.

IRQL is usually a BSOD related to video driver or memory issue.
Download DDU (Display Driver Uninstaller) and your video driver, boot into safe mode and run DDU to unistall your video driver, then boot back into safe mode and reinstall video driver.
If that does not fix the problem then download a software called Memtest86 that will enable you to test your ram, do at least 5 pases.

RedLakamora

Prominent
May 24, 2017
21
0
510


Actually it's my manufacturer that fixed it and he reinstalled windows and the temperatures are OK 33-38°C Idle / 45-48°C Gaming. should I install those drivers ?
 

RedLakamora

Prominent
May 24, 2017
21
0
510


I know but didn't have the choice, whatever, I see you didn't read my post carefully so I'm gonna repost what I wrote
I searched on my motherboard site to see if there's any drivers unfortunately I haven't found anything (http://www.ecs.com.tw/ECSWebSite/Product/Product_DOWNLOAD.aspx?DetailID=1505&CategoryID=1&DetailName=Feature&MenuID=24&LanID=0)
 
Take it back to vendor then.
Tell him the piece of crap board he replaced yours with does not even have driver downloads and that you demand a proper replacement.

I had a vendor try to pull the same crap with me 12-14 years ago. Had an ASUS board (back when FSB mattered) and they tried to replace it with a bottom end Biostar with half the ports and half the FSB.
 

RedLakamora

Prominent
May 24, 2017
21
0
510

I can't, I bought it from a different shop and took it to the vendor that I bought my PC from 3 years ago, so the only thing that my vendor did is to assemble it, And I found drivers look at my two screens and tell me how can I install them please thank you.
 

RedLakamora

Prominent
May 24, 2017
21
0
510


Exactly but which one of them ? Both ? And which one should I begin with ? And a final thing : it's absolutely normal to install Motherboard drivers from windows right ? no need for USB or something ?
Thanks for your replies.
 

RedLakamora

Prominent
May 24, 2017
21
0
510


But the Intel Management Engine is the only thing outdated related to the system, don't you think that something wrong with Ethernet is less likely to cause problem than something wrong with the System ?, I mean you are the pro but if you read on the first screen it's written:
Classe: Net (for Atheros)
Classe: System (for Intel Management Engine)
So, do you really think a "Fast Ethernet Controller" could cause problem related to extracting files more than IME could ?
And for the other drivers that you mentioned all are ok I already shared all outdated drivers these are the only ones detected by the site.

PS: Everytime I got those problems were when I was exctracting or installing heavy games (it happened only once with downloads, I've let a download and when I restarted the PC I found the files downloaded so the BSOD surely appeared after the download, hope this helps)
And much thanks to you for helping me resolve this problem !
 
Intel Management is simply so that in an corporete enviroment it is easier for IT to remotely control (Manage) the PC.

In a home user environment is completely irrelevent.

IRQL is usually a BSOD related to video driver or memory issue.
Download DDU (Display Driver Uninstaller) and your video driver, boot into safe mode and run DDU to unistall your video driver, then boot back into safe mode and reinstall video driver.
If that does not fix the problem then download a software called Memtest86 that will enable you to test your ram, do at least 5 pases.
 
Solution

RedLakamora

Prominent
May 24, 2017
21
0
510


Roger That !
A last thing I don't have a Disc(CD) so I'm willing to use a USB can I remove MemTest86 from the USB after the test? so I can use it normally? and a last thing how much time does it take for Memtest86 to do 5 pases ?
Thanks a lot !, I'll try your solutions and let you know if I still get the same problem :)