Hi there,
I've just built a new pc, but every time i try to boot windows 7, the LED on the keyboard and on the mouse turns off and stops working (during the windows boot sequence where 4 colored squares for a windows 7 logo). Even in Safe Mode, the keyboard and Mouse is still dysfunctional. However, the devices works in bios. I've also have usb legacy support enabled as well as XHCI hand-off enabled. Both keyboard and mouse are connected to usb 2.0 ports. For those who can help and need the motherboard i'm using, its a Asus Prime X370-Pro. I kindly need your help to resolve my issue, thx.
I've just built a new pc, but every time i try to boot windows 7, the LED on the keyboard and on the mouse turns off and stops working (during the windows boot sequence where 4 colored squares for a windows 7 logo). Even in Safe Mode, the keyboard and Mouse is still dysfunctional. However, the devices works in bios. I've also have usb legacy support enabled as well as XHCI hand-off enabled. Both keyboard and mouse are connected to usb 2.0 ports. For those who can help and need the motherboard i'm using, its a Asus Prime X370-Pro. I kindly need your help to resolve my issue, thx.
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