Modem connected to internet but nothing loads ever

LegendaryTyper

Prominent
May 14, 2017
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I recently bought a new modem+router (linksys x6200) I apparently set it up successfully as it says that it is connected but whenever I try to access the Internet through it webpages never load.

The modem router has picked an IP address, subnet mask, gateway and DNS 1 to 2 (DNS 3 is null)
But Ipv6 address , gateway and all IPv6 DNS's are null. I tried releasing and renewing the IPv6 address but it stays at null.

I think IPV6 is responsible for this? I have tried almost everything I could think of but I can't find a solution.

Please help, is the IPV6 at fault? If so/not what should I do?

Ps. I set up the modem router as ADSL
 
Solution


Call your ISP to help you. I don't pay my ISP just for bandwidth. They have customer service people...


Call your ISP to help you. I don't pay my ISP just for bandwidth. They have customer service people there who's job is to help people in your situation. Some modems aren't compatible with certain ISPs.
 
Solution

t53186

Distinguished


Agree you should contact the ISP. Connected only means electrically connected to equipment, not necessarily that you have internet access which is controlled by the ISP. IPV6 is not the problem, you have an IPV4 connection which works.