Hi
I'm unable to get my MP240 scanner to work? I've just connected it to my HP laptop, running Win8.1, and the printer works fine, but when I press the scan button the LED has a rotating symbol for about a minute, then does nothing, and I'm unable to select scan my using the drop down menu on the printer icon?
I've updated the drivers from this link, http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware
recommended by several forums, but still the same problem. I'm using a USB connection. Tried all of them to no avail.
Any advice before I shoot it will be greatly appreciated.
I'm unable to get my MP240 scanner to work? I've just connected it to my HP laptop, running Win8.1, and the printer works fine, but when I press the scan button the LED has a rotating symbol for about a minute, then does nothing, and I'm unable to select scan my using the drop down menu on the printer icon?
I've updated the drivers from this link, http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware
recommended by several forums, but still the same problem. I'm using a USB connection. Tried all of them to no avail.
Any advice before I shoot it will be greatly appreciated.
Facebook
Twitter
Instagram