Graphics card not being read.

Christian_137 · May 26, 2017

My computer turns on and the on board video works (I'm connected VGA at the moment).
So last night the computer was on and I wasn't using it for a few minutes so it went into sleep mode like it normally does I tried turning it back on and display stayed off.

Got some compressed air tried cleaning it out, pulled out graphics card / RAM sticks then plugged them back in, tried swapping the graphics card into a different PCI slot. The fan spins but doesn't read the HDMI I've tried 3 so it can't be my cable. HELP PLEASE

pacci524 · May 26, 2017

Have you checked if the GPU is detectable in Device Manager? Also, if there is VGA in your GPU try to use that, maybe HDMI cable is broken

Christian_137 · May 26, 2017

The only thing that show up on device manager is the Intel (R) HD Graphics but not my AMD card.
The GPU does have a VGA and I've tried connecting it but still a blank screen.

I've tried to run Display Driver Uninstaller and it's done nothing.

DRagor · May 26, 2017

If GPU is installed, will PC start and give display through motherboard, or will refuse to post?

Christian_137 · May 26, 2017

Gives display via motherboard blank screen on gpu

DRagor · May 26, 2017

Sounds like dead card to me. If you have such possibility, try it in another comp to confirm.

Christian_137 · May 26, 2017

Not sure if it matters first time an issue like this occurs for me. The fan is still rotating and while trying to connect it to my other pci slot it powered on the monitor for it to see bios screen then turned off pc thinking i found out the solution and fix all my cables. Turned it on nothing.

Tried updating drivers (AMD) and i get Error 175 - AMD installer cannot continue due to unsupported AMD graphics hardware.
As to trying it in another comp I don't have a spare pc to test on.

purple stain · May 26, 2017

I agree with DRagor I think it's a bad card. For me, when I don't see something in device manager that's usually a strong sign that the card is not being recognized by windows and that theirs a problem with the device.

What kind of card is it?

Christian_137 · May 26, 2017

Its a XFX R7700 AMD.
I mean if its dead would the fan still rotate? I'm fairly new to all this sorry.

purple stain · May 26, 2017

When a part has issues it doesn't mean that everything in it is completely broken. In this case it's possible that the card is still getting power and the fans are still functioning but the part of the card that is needed to display a picture or "talk" with the motherboard has malfunctioned. When we say it's dead it's just a term we use to say that whatever happened it's not working in the sense that it should.

What motherboard do you have?

Is their anyway you can try a different port, like the DVI?

Foamerr · May 27, 2017

Potentially dead card. To confirm, reseat the card, reset PCIe power cables going to the card, and try all the ports on your moniter with appropriate cables. If that yields no different results, try using a different system all together. It could be something stupid such as the card getting to hot, if you really want to save it, take the cooler off the card, dust both the PCB and heatsink, & change the GPU thermal paste along with possible thermal pads on the VRMs. Heres hoping it works!

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