PC RAM only running at very low speeds

Juan Deag

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Apr 25, 2017
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I have come to a halt lately, asking myself why i have my pc running so slow. Then i look at my RAM in CPUZ, and i'm only running 1063mhz of the 3800 i can be running at? How to change this?
 
Solution


not likely on a pre-built, they usually have crap motherboards that only have basic features to run the PC as it came maybe even have locked the bios

you can try going into the bios and enabling XMP profile on the ram if it even has that option...



Post back with the make and model of the ram you bought.
Need more info...are we talking about DDR, DDR2, DDR3 ??

Your memory speed is set in the BIOS of your motherboard...some motherboards support faster memory than others....typically you'd either just select the XMP profile or you'd need to set the timings and voltage manually...again it really depends on the ram and the motherboard.
 
The info you see is halved. Thats how DDR works, you are running at 2133Hz. I doubt that your RAM reaches 3800 but I can be wrong, I think you are confusing CPU MHz with RAM's MHZ.
If your RAM indeed can reach 3800 then it will be with the XMP profile that you need to enable it through BIOS.

Can you please tell us which make and model of RAM you have?
 

Juan Deag

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@Dotas1 i don't know as it's pre-built. However i'm sure that it's not confused. The BIOS appears to be locked, or there isn't one at all. It's a prebuilt HP PC.

MoBo is HP 2B4B
 

jakubek160

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May 22, 2017
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Go to the Uefi from windows. You can enter it by clicking start>settings>update and security>retrieval>advance boot (cd and dvd)

Then the blue screen pops out you go to troubleshoot>launch uefi

Hope I helped! :)
 
Yeah, the fact that is an HP pre-built makes it 100% certain that your RAM can't reach 3800. It's VERY expensive RAM and I really doubt that your prebuilt has it. Also, it makes far more sense to be at 2133Hz as it it the standard of DDR4.

You can see your make and model in CPU-z or you can download HWmonitor and will list your hardware.
 

maxalge

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not likely on a pre-built, they usually have crap motherboards that only have basic features to run the PC as it came maybe even have locked the bios

you can try going into the bios and enabling XMP profile on the ram if it even has that option...



Post back with the make and model of the ram you bought.
 
Solution

maxalge

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I highly doubt you have 3800 ram on a pre-built to begin with...


>.> post back the make and model of the sticks
 

Juan Deag

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My CPU and GPU are great, capable of running any of my games at great framerates. I don't know why it's so slow. I've come to the point where either it's the ram or idk
 
Download speccy and post your system from there. We will know if it's capable of great framerates as you said. Almost all prebuilds have mediocre components and charge for a premium. If you do have a good prebuild then you must have spent a small fortune for it.
Speccy details please.

Also it almost always is GPU or CPU and not ram the problem.
 

maxalge

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usually when a pc has good specs like yours the reasons for sudden bad performance are:


cpu thermal throttling

malware

corrupt gpu drivers



step 1 - would be to install a program like msi afterburner and monitor cpu temps/speeds while playing a game
 
The speed of the RAM has minimal effect to your performance. You can see in CPU-z if your RAM supports a XMP profile so you can activate it through BIOS or buy new RAM if you insist that you want faster RAM.

EDIT:
I did a little more digging and this is your mobo
https://support.hp.com/rs-en/document/c04790224
Under memory upgrade information it lists that it supports only DDR4-2133. That means that you can NOT put a faster RAM than what you already have.
 


It's not stuck at 1063. DDR means double data rate. You double the clock you see there and it's the speed you actually have. In your case it's 2126MHz (It varies a few MHz up and down). For example mine right now is 1598 x 2 = 3196 (It should be 3200). If I check again in a few mins it might even be 1604 or 1592.
 
Unfortunately yes.
If your pc is running slow as you said, you need to check other things and not your RAM. You will get 5-15% lower performance comparing with a RAM running at 3000+ but you never had that speed, so your problem is elsewhere.

EDIT:
Start listening to what other people wrote you as well. Download MSI afterburner and monitor your temps while idle and while gaming both for CPU and GPU. Post back the results.
Also scan your system with Malwarebytes anti malware.
 

Juan Deag

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Apr 25, 2017
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I have MSI Afterburner. And if it's not running 3k plus, what the #@%$ is CPU-Z's problem?

CPU runs at 75-82c when gaming, idle runs just under 50c
Not sure about GPU