H270m Pro4 can't boot to my SSD, stuck on splash

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M

mdorren

Prominent
May 28, 2017
3
0
510
Hi,
I just upgraded my asus P6 board memory and processor to the ASRock motherboard (first time user of ASRock) When booting the system, it hangs on the splash screen and won't even get me to the bios. The SSD has Win 10 64 bit on it and boot my other computer in my office fine.

The other computer in my office has aSanDisk Sata II ssd (Windows 7 64 bit) and I tried it on the ASRock motherboard. It gets to the windows splash screen and then loops to that point perpetually.

The Winows 10 SSD is a PNY cs1311 (approved by ASRock) Things that I have tried:

  • Jumper resetting the bios
    Unplugging everything but the keyboard, mouse, SSD and monitor
    Using a PCIe slot
    Using the onboard video
    Swapping memory configs
    Swapping SATA ports
    Changing cables

I could sure use some help.

Thanks,
Marty
 
Solution
popatim
Do all 3 drives come from active systems and thus potentially have the wrong drivers?

Backup one drive and install windows fresh. You can always restore the backup and put the drive back where it came from.
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M

mdorren

Prominent
May 28, 2017
3
0
510


Hi,
That was my first thought too, but I'm suspecting something systemic because I've tried three different hard drives now (2 other ssd and a regular) and although I've had varying degrees of success, none of them have completely booted the system. I'm going to get an RMA from newegg and see if that is the problem. I'll report back.

ps. I upgraded the bios also (from 1.1 to 2.0)

Regards,
Marty
 
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M

mdorren

Prominent
May 28, 2017
3
0
510


Good idea. I went through a few different scenarios with Asrock and they issued me an RMA since there was a USB problem that seemed to be related. Perhaps they didn't want to deal with troubleshooting it further, but here I wait now. If I get the new one and have the same problem, I will definitely try your solution thanks.
 
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