Blue screen of death random crash while gaming

sanad32

Prominent
May 29, 2017
7
0
510
Hey people
Today I was playing CSGO when suddenly the game has stopped and a blue screen appeared it says your pc ran into a problem and needs to restart . IRQL NOT LESS OR EQUAL
soI managed to analyze the minidump files and I got this
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 5/29/2017 6:58:35 PM your computer crashed
crash dump file: C:\Windows\Minidump\052917-30312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)
Bugcheck code: 0xA (0x28, 0x2, 0x0, 0xFFFFF80363407FE5)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 5/29/2017 6:58:35 PM your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntdll.sys (ntdll+0xA5634)
Bugcheck code: 0xA (0x28, 0x2, 0x0, 0xFFFFF80363407FE5)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys IRQL_NOT_LESS_OR_EQUAL

but i dont know what to do now . Can anyone help please ??
this problem is driving me crazy
 

Seanie280672

Estimable
Mar 19, 2017
1,958
1
2,960


nVidia/ATi drivers, completely remove them, physics drivers too, restart the computer and download some fresh new ones from the nVidia / AMD site, then install.

Are you overclocking ?
 

sanad32

Prominent
May 29, 2017
7
0
510
I have done what you told me to do , and i have played like 1.5 hours no crash till now if anything happens later ill tell you and thanks for helping.
 

Seanie280672

Estimable
Mar 19, 2017
1,958
1
2,960


Sounds fixed to me, ntoskrnl.exe and ntdll.sys mostly relates to drivers and 80% of the time, graphics card drivers.
 

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