Acer GN246HLBbid caped at 60Hz?

Zombie21 · May 29, 2017

I recently got this monitor as it was relitively cheap for being 144Hz. However, upon connecting it to my PC using HDMI and checking both Nvidia control panel and Windows display properties I found that the monitor is only 60Hz with no option to increase it.

Any help would be great!

Rogue Leader · May 29, 2017

Monitor may be 144hz, but if the HDMI output on your system is HDMI 1.2 or lower its limited to 60hz. Depending on your GPU thats likely your problem.

Zombie21 · May 30, 2017

Rogue Leader :

I doubt that the GPU will be the issue as I have a STRIX GTX1070, Most probably the issue will be an outdated hdmi cable

FnaticMeister · May 30, 2017

Zombie21 :

Indeed, purchase a good quality HDMI cable that supports up to HDMI 2.0 and you'll be good to go.

Zombie21 · May 30, 2017

FnaticMeister :

Zombie21 :

Indeed, purchase a good quality HDMI cable that supports up to HDMI 2.0 and you'll be good to go.

I also wanted to add that in Windows display properties it is listed as Generic PnP monitor

Rogue Leader · May 30, 2017

Unless you're using a fairly ancient HDMI cable it should handle 2.0 no problem, its Possible don't get me wrong however.

I'm more concerend about Windows reading it as a generic monitor, that will prevent it from accessing higher refresh rates. ANy chance the monitor came with a driver disc? if not try this

https://www.acer.com/ac/en/US/content/support-product/5230?b=1

Zombie21 · May 31, 2017

Rogue Leader :

It did come with a disc however, it didn't have any drivers on it only contained the User Manual & Quick Start Guide.

Rogue Leader · May 31, 2017

Did you try the link? It seems like Windows isn't picking up the drivers for it automatically, installing those may force it.

Zombie21 · Jun 2, 2017

Rogue Leader :

I tried the Link but for some reason I cannot install it, double clicking does nothing and right clicking and choosing install profile does nothing.

Rogue Leader · Jun 2, 2017

Strange, but thats definitely the issue. Maybe try using windows settings to "Add new Device" and try to re-add the monitor, maybe even delete the device "Generic PnP monitor" when doing this, so it recognizes its that monitor.

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Acer GN246HLBbid caped at 60Hz?

Zombie21

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Rogue Leader

Rogue Leader

It's a trap!

Zombie21

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FnaticMeister

Respectable

Zombie21

Reputable

Rogue Leader

It's a trap!

Zombie21

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Rogue Leader

It's a trap!

Zombie21

Reputable

Rogue Leader

It's a trap!

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