Hey guys,
I have recently been having these seemingly "random" BSOD (Black screen) where both my screens turn black and I lose both sounds and visuals. Though the PC keeps going and I have to hard reset it. It happens in games such as Just Cause 3, Mass Effect: Andromeda, Battlefield 1 and equally demanding games. But games such as Heroes of The Storm and Overwatch is doing fine, I even think games such as Marvel Heroes would work okay aswell...
I have the following:
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_sec.170327-1835)
Language: Danish (Regional Setting: Danish)
System Manufacturer: MSI (G45 Gaming)
System Model: MS-7821
BIOS: BIOS Date: 02/20/14 15:22:16 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz (Not OC'ed)
Memory: 16384MB RAM (HyperX Beast 2433mhz DDR3, XMP profiles active)
Available OS Memory: 16328MB RAM
Page File: 3727MB used, 15032MB available
DirectX Version: DirectX 12
System DPI Setting: 96 DPI (100 percent)
Card name: NVIDIA GeForce GTX 970
Dedicated Memory: 4059 MB
Driver vers.: 382,05
PSU: Coolermaster V700.
Currently connected appliances:
Logitech G930 Wireless Headset. (Headset dongle connected through the wire-dongle)
Philips 323E7 31,5" monitor + Samsung SMS24A350H 24" monitor.
Steelseries Sensei Wireless.
Logitech G710 Keyboard.
The error came after a driver update a few months back - However I didn't really think about it at that time... But not it's getting quick annoying, when I'm unable to play any games on my computer without it crashing every 30 minutes or so...
I have tried running WhoCrashed aswell, it gave me these informations:
"On Sat 08-04-2017 15:11:09 your computer crashed
crash dump file: C:\WINDOWS\Minidump\040817-4609-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E7C0)
Bugcheck code: 0x9F (0x3, 0xFFFFA70A115E0060, 0xFFFFF8007B9DA960, 0xFFFFA70A13993930)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. "
These dates are quite old, so I dunno if they are coherent at all, though I feel like power could be a problem... Since the GPU is quite new. I am not able to test in another computer, however I do have the warranty on the GPU, so I can send it in, if you guys think it's the GPU that's messing me up.
I do have Heaven benchmark aswell as XTU... But I haven't had time to run them. Would this help me in any way determing where the fault might be?
Furthermore, I have no USB-sticks lying around, so a Memtest would be difficult to perfome. But of cause, if that's what's needed, I will get one
I have run out of ideas, so I hope you guys can help me out here!
Thank you very much!
I have recently been having these seemingly "random" BSOD (Black screen) where both my screens turn black and I lose both sounds and visuals. Though the PC keeps going and I have to hard reset it. It happens in games such as Just Cause 3, Mass Effect: Andromeda, Battlefield 1 and equally demanding games. But games such as Heroes of The Storm and Overwatch is doing fine, I even think games such as Marvel Heroes would work okay aswell...
I have the following:
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_sec.170327-1835)
Language: Danish (Regional Setting: Danish)
System Manufacturer: MSI (G45 Gaming)
System Model: MS-7821
BIOS: BIOS Date: 02/20/14 15:22:16 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz (Not OC'ed)
Memory: 16384MB RAM (HyperX Beast 2433mhz DDR3, XMP profiles active)
Available OS Memory: 16328MB RAM
Page File: 3727MB used, 15032MB available
DirectX Version: DirectX 12
System DPI Setting: 96 DPI (100 percent)
Card name: NVIDIA GeForce GTX 970
Dedicated Memory: 4059 MB
Driver vers.: 382,05
PSU: Coolermaster V700.
Currently connected appliances:
Logitech G930 Wireless Headset. (Headset dongle connected through the wire-dongle)
Philips 323E7 31,5" monitor + Samsung SMS24A350H 24" monitor.
Steelseries Sensei Wireless.
Logitech G710 Keyboard.
The error came after a driver update a few months back - However I didn't really think about it at that time... But not it's getting quick annoying, when I'm unable to play any games on my computer without it crashing every 30 minutes or so...
I have tried running WhoCrashed aswell, it gave me these informations:
"On Sat 08-04-2017 15:11:09 your computer crashed
crash dump file: C:\WINDOWS\Minidump\040817-4609-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E7C0)
Bugcheck code: 0x9F (0x3, 0xFFFFA70A115E0060, 0xFFFFF8007B9DA960, 0xFFFFA70A13993930)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. "
These dates are quite old, so I dunno if they are coherent at all, though I feel like power could be a problem... Since the GPU is quite new. I am not able to test in another computer, however I do have the warranty on the GPU, so I can send it in, if you guys think it's the GPU that's messing me up.
I do have Heaven benchmark aswell as XTU... But I haven't had time to run them. Would this help me in any way determing where the fault might be?
Furthermore, I have no USB-sticks lying around, so a Memtest would be difficult to perfome. But of cause, if that's what's needed, I will get one
I have run out of ideas, so I hope you guys can help me out here!
Thank you very much!
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