Asus motherboard continual crashes

smilyreturns

Prominent
Jun 1, 2017
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Hi all, I'm running a Asus Maximus Hero 8 motherboard with an intel core i7-6700k. A few days ago my pc wouldn't start. after resetting bios and re-seating the ram, it now starts up fine. issue is that if i play a game for about 20 min, the game will crash, and if i continue trying to play it the pc itself will eventually crash.

The reliability history says the game crashes happen when asus motherboard fan control service stops working.

If I continue on and crash the pc, this is the error it cites as the reason

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000061941, 0x00000000748c9db5, 0x000000000000001d, 0xffffb1001b1e4a80). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.

I have tried numerous tests and fixes, including testing the ram with the windows tool, which says the ram is fine, and reinstalling AI Suite III.

I have run out of ideas, does anyone have an idea of what is going on and how to fix it?
 
Solution
Some things to try smilyreturns :)

1. First uninstall AISuite III or stop the offending Service.

2. The Windows memtester is not the best test of RAM if you suspect your RAM. Download Memtset86+ to a USB drive. Make the USB your boot device by prioritizing in Bios. Boot from USB and run tests first on all RAM modules together for several passes. If errors found then test each module separately to identify if a module is failing. If one is failing then RMA the full kit.

3. If RAM is OK then you will have to have the Dump file analyzed to see if that can identify the culprit.
4. Sometimes a recurrent critical error in Event viewer will identify the issue.

5. You can run "sfc /scannow" (without the quotation marks) in an elevated...
Some things to try smilyreturns :)

1. First uninstall AISuite III or stop the offending Service.

2. The Windows memtester is not the best test of RAM if you suspect your RAM. Download Memtset86+ to a USB drive. Make the USB your boot device by prioritizing in Bios. Boot from USB and run tests first on all RAM modules together for several passes. If errors found then test each module separately to identify if a module is failing. If one is failing then RMA the full kit.

3. If RAM is OK then you will have to have the Dump file analyzed to see if that can identify the culprit.
4. Sometimes a recurrent critical error in Event viewer will identify the issue.

5. You can run "sfc /scannow" (without the quotation marks) in an elevated command prompt to check for windows file corruption.

6. Check in Device Manager for yellow triangles as it could be a bad driver.
See how you go and please report back.
 
Solution