G920 Is Recognized by Windows 8.1 but not by the Logitech Gaming Software

Helltech

Distinguished
Title pretty much. Running Windows 8.1 64 bit. I have LGS 8.92.67 x64 installed. The LGS software does NOT detect that I have a G920. This is extremely infuriating for a device that cost over 300 dollars. Windows recognizes the device in "Device and Printers" as G920 Driving Force Racing Wheel for XBox One. Inside device manager I find it listed under Universal Serial Bus devices. When it gets plugged in it does the initial wheel rotation. I have tried different USB ports. I have uninstalled the device from device manager. I have uninstalled and reinstalled the LGS software. I do not know what else to try at this point. Upon research it seems like a common problem, which is disheartening.

Also I'm not sure this is in the right subforum if it isn't I am sorry.

 

Helltech

Distinguished


You cannot update the firmware if the device is not recognized by the Logitech Gaming Software. Just says "Please connect your device to continue."