AMD a10 6800k - crashes on anything but Microsoft Basic Display adaptor

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Glen_18

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Jun 3, 2017
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Hi

I have an AMD A10 6800k processor with the HD Radeon 8670 APU, running on an ASROCK FM@ A75 DGS -r2.0 motherboard, with 4gb of DDR3 1600mhz Kingston RAM

Recently whenever I go to logon, or whenever windows 10 puts the monitor to sleep, the system would crash. No BSOD, just the screen would look corrupted and be non-responsive. The only way to recover this would be to reboot, however many of the times, it would crash just as it got to the log on screen, or shortly thereafter

This lead me to think that there might be something wrong with either the APU or the motherboard.
Whenever I safe booted win10, it would run fine, so I completely uninstalled the AMD graphics drivers, leaving only the Microsoft Basic display adaptor.
It runs without crashin on this basic display adaptor driver, however it is obviously not using all of the APU features
Can anyone advise how I can determine if the problem is with the APU or the motherboard?
I tried buying a new motherboard, but i think it us DOA, as it wont even detect the CPU, and I cant get to the POST screen

Things I have tried
- Running AMD catalyst drivers - keeps crashing
- Running the AMD Crimson drivers - same
- Running the Windows AMD drivers (through windows update) - crashes also
- I have run all Windows updates, and updated the BIOS to the very latest version
- Cooling is good,CPU runs at a constant 32 degrees Celsius
- Run a memtest, no errors on 2 passes

I am not sure whether to get another new Motherboard, or try a new CPU/APU?
 
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From a personal perspective I would say you've been lucky to have ran that processor on a board which didn't officially support it. Usually if the components are incompatible it would be necessary to change components so they are compatible and that would be the end of the issue. Most of the issues you brought up are likely to be associated with the incompatibility of the components. With respect to the BIOS I don't have anything I can contribute on that front. Perhaps someone else can. Incidentally, what model was the new motherboard you tried?

Going back to your original post of either a new motherboard or APU. Well... any officially compatible APU would be a downgrade as the highest clocked APU is lesser than the one which had ran...
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Obakasama

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Apr 30, 2014
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From a personal perspective I would say you've been lucky to have ran that processor on a board which didn't officially support it. Usually if the components are incompatible it would be necessary to change components so they are compatible and that would be the end of the issue. Most of the issues you brought up are likely to be associated with the incompatibility of the components. With respect to the BIOS I don't have anything I can contribute on that front. Perhaps someone else can. Incidentally, what model was the new motherboard you tried?

Going back to your original post of either a new motherboard or APU. Well... any officially compatible APU would be a downgrade as the highest clocked APU is lesser than the one which had ran for a few years. A new motherboard may make sense but it will depend on what sort of, I assume, Windows licence you have.

The problem with making the components compatible is the age of the current system with respect to tech; it's end of life. Often, it isn't really worth putting more money into a such a system and a proper upgrade is to be considered. This all means money, of course.
 
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