Ethernet Adapters missing from Network Connections

skippy647 · Jun 4, 2017

I am having trouble connecting to the internet.

Here is my motherboard I am working with:
https://www.asus.com/us/Motherboards/MAXIMUS_VII_FORMULA/HelpDesk_Download/
Windows 10 64bit

I do not see any Ethernet Adapters under Network Connections.
However I do see in Device Manager that I have the following Network Adapters:

Bluetooth Device (Personal Area Network)
Bluetooth Device (RFCOMM Protocol TDI)
Broadcom 802.11ac Network Adapter
Intel(R) Ethernet Connection (2) I218-V
Realtek PCIe GBE Family Controll

I tried removing Intel(R) Ethernet Connection (2) I218-V and reinstalling it, but it never actually gets removed. If you refresh, it comes right back up in Device Manager.

Regardless of this, I have downloaded my latest ethernet driver and tried to install it.

During the installation process, the text:: Installing Intel(R) Ethernet Connection (2) I218-V appears.

This sits for quite some time until finally, it prompts me with an error saying:
Cannot install drivers. No Intel(R) Adapters are present in this computer.

So that's what I got. I spent a solid 10 hours working on this today and I am ready to throw my PC out the window and find a new profession. I've searched online for the answer but, there is no answer. Only sadness.

DRagor · Jun 4, 2017

Have you installed basic chipset drivers first? (those under 'chipset' tab)

skippy647 · Jun 4, 2017

DRagor :

Yes I did.

I tried uninstalling all these, restarting the computer, and then trying again but same issue.

DRagor · Jun 4, 2017

Can you go to Device Manager, find Intel(R) Ethernet Connection (2) I218-V and open it, go to Events tab, click Show all events, and do the screenshot of the top window (one that shows the list of all events) and post it here.

skippy647 · Jun 4, 2017

DRagor :

Thanks for helping me out. I will post them now.
There were two errors.
I double clicked on the two errors as i thought they might be significant.
I also uploaded them here. May be easier to read there.
List 1

List 2

List 3

List 4

Error 1

Error 2

Look into Error 1

Look into Error 2

DRagor · Jun 4, 2017

Interesting, the latest event in the list shows like installation of drivers has been successful. Have you actually checked that the LAN connection is not working?

skippy647 · Jun 4, 2017

DRagor :

I have a green LED light coming from my Router and a green LED light where the connection is made with my computer.

The bottom of my desktop where the ethernet adapter looks like this.

Here's an inside look to my Network and sharing center. As you can see, there is no active network.

And as far as my actual network adapters go, there are none presented on the Network Connections Pane.

I'm really at a loss. I have tried disabling my Wifi and only using ethernet on my Laptop and it works.

DRagor · Jun 4, 2017

And how about WiFi? It has separate driver after all (http://dlcdnet.asus.com/pub/ASUS/misc/wireless/WIFI_Win7-8-81-10_V6342235.zip?_ga=2.45878692.1639102052.1496395011-194047658.1489582169) Does that won't install either?

skippy647 · Jun 4, 2017

DRagor :

The Driver is installed for WiFi and appears in the Device Manager, but does not appear in network connections.

Same issue

I think im screwed.

DRagor · Jun 4, 2017

I think I have to give up, sadly at this point problem seems to beyond my expertise.

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