Laptop cannot detect nearby wireless router....can detect others

TechBloke

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Jan 1, 2016
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Hi all. I have a Toshiba Satellite Pro C850 laptop with a fresh install of Windows 7 and Realtek wireless. It can find and connect to my home wireless router (Virgin Media) and others without problems. The laptop is for a friend but when I visit and try, it fails at all attempts to detect their own router. It's a Virgin Media Super hub 3. It can detect other wireless devices but does not find my friends. Their own Windows Vista laptop (8 years old!) finds it without any problems and connects ok. I've tried everything, disabling firewall, reinstall of wireless, disabling anti-virus to no avail.