1 USB front port out of 4 works

Rask717

Honorable
Oct 17, 2014
11
0
10,510
I have 2x USB 3.0 ports and 2x USB 2.0 ports, but only one 3.0 is working. These are front ports.

Any causes? I have tried re-installing the chipset drivers. Also tried resetting the BIOS, and checking any relevant option therein. I don't remember if they ever worked, it's a relatively new PC (a few days), which I did not build myself.

Loose cable maybe? Mobo limitation? Sorry I'm not really enough savvy to check this myself. Definitively know someone who can, though.

I'm suspecting it's because (this might be a stupid hypothesis) because I'm using the x62 Kraken and the Maximus had only one 2.0 header?

Full specs:
i7 7700k
1080Ti
ROG Maximus IX Hero
EVGA G2 850W
32GB DDR4
X62 Kraken
Creative Soundblaster Zx
Windows 10 Pro x64
Phanteks Primo
 
Solution
https://www.asus.com/us/Motherboards/ROG-MAXIMUS-IX-HERO/specifications/
have 1 3.1 header and 1 2.0 header

check your case to mobo cable