Specs:
Motherboard: MSI Gaming Pro Carbon B350
CPU: Ryzen 5 1600
GPU: ASUS R9390 DirectCU II (Part of my old build)
RAM: Corsair Vengeance LPX 8GB (2x4GB) 3000MHz, running at 2666MHZ, wasn’t stable beyond that.
Storage: Samsung 850 Evo 500GB (OS Drive), MyDigitel BPX 120GB, WD Blue 500GB, only new drive is the BPX, the others I had before.
PSU: EVGA SuperNOVA 750 G2 750W (Part of my old build)
OS: Windows 10
Just put up my new Ryzen 5 build and can't get any game to work. Display driver keeps crashing and recovering. Error message varies, most common being "DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG..." At this point I don’t even try games to test, just use heaven benchmark or starcraft 2 to test as they load quickly, they black out a few times then eventually crash, event viewer simply says the display driver has crashed and recovered. I removed and reinstalled the drivers on numerous occasions, including using DDU to completely remove, was a concern that Windows 10 was clashing their drivers with the ones I downloaded, were a couple of times it appeared to be working but would still ultimately crash. Had a couple of rare crash and recovers otherwise as well, usually when web browsing, disabling hardware acceleration in chrome seemed to fix that (though that shouldn’t be necessary so it still implies a problem).
Also tried a GTX 750 Ti and have the same problem, so that ruled out the GPU or its drivers being the culprit. Currently using the 750 ti as I swapped with a friend. I noticed while running heaven, GPU-Z indicates at the periods when it temporarily blacks out that the video memory used suddenly dips from 620MB or so to about 100MB, then creeps back to about 500MB and at that point heaven would recover and continue, until of course it crashes again. Note the other error message also suggested the GPU should have at least 2GB of memory, don’t know therefore if it’s a video memory problem while noting that the GPU fine.
Furmark works, ran it for at least 20 minutes, which may not seem like a long time but I’d say it is when compared to 5 seconds with other applications. I notice however, that furmark doesn’t really tax the video memory. I’m really just hoping it’s a minor issue that I can fix in a second but I have no idea what it could be. I tried other stuff I believe would be irrelevant to mention. If it’s a hardware issue all I can think of is the motherboard, I’ve updated the bios btw.
Other Minor Issues, likely unrelated... System hangs sometimes on restart, I just avoid it for now by shutting down and powering back on rather than restarting. Also are a few times the keyboard has to be reinserted as it would not work when I boot, that incident rarely happens though.
Motherboard: MSI Gaming Pro Carbon B350
CPU: Ryzen 5 1600
GPU: ASUS R9390 DirectCU II (Part of my old build)
RAM: Corsair Vengeance LPX 8GB (2x4GB) 3000MHz, running at 2666MHZ, wasn’t stable beyond that.
Storage: Samsung 850 Evo 500GB (OS Drive), MyDigitel BPX 120GB, WD Blue 500GB, only new drive is the BPX, the others I had before.
PSU: EVGA SuperNOVA 750 G2 750W (Part of my old build)
OS: Windows 10
Just put up my new Ryzen 5 build and can't get any game to work. Display driver keeps crashing and recovering. Error message varies, most common being "DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG..." At this point I don’t even try games to test, just use heaven benchmark or starcraft 2 to test as they load quickly, they black out a few times then eventually crash, event viewer simply says the display driver has crashed and recovered. I removed and reinstalled the drivers on numerous occasions, including using DDU to completely remove, was a concern that Windows 10 was clashing their drivers with the ones I downloaded, were a couple of times it appeared to be working but would still ultimately crash. Had a couple of rare crash and recovers otherwise as well, usually when web browsing, disabling hardware acceleration in chrome seemed to fix that (though that shouldn’t be necessary so it still implies a problem).
Also tried a GTX 750 Ti and have the same problem, so that ruled out the GPU or its drivers being the culprit. Currently using the 750 ti as I swapped with a friend. I noticed while running heaven, GPU-Z indicates at the periods when it temporarily blacks out that the video memory used suddenly dips from 620MB or so to about 100MB, then creeps back to about 500MB and at that point heaven would recover and continue, until of course it crashes again. Note the other error message also suggested the GPU should have at least 2GB of memory, don’t know therefore if it’s a video memory problem while noting that the GPU fine.
Furmark works, ran it for at least 20 minutes, which may not seem like a long time but I’d say it is when compared to 5 seconds with other applications. I notice however, that furmark doesn’t really tax the video memory. I’m really just hoping it’s a minor issue that I can fix in a second but I have no idea what it could be. I tried other stuff I believe would be irrelevant to mention. If it’s a hardware issue all I can think of is the motherboard, I’ve updated the bios btw.
Other Minor Issues, likely unrelated... System hangs sometimes on restart, I just avoid it for now by shutting down and powering back on rather than restarting. Also are a few times the keyboard has to be reinserted as it would not work when I boot, that incident rarely happens though.
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