Daily BSOD problems

MansHubris · Jun 5, 2017

So i've been using my computer for years, and recently began to BSOD every night, I initially thought it was my memory, and many runs of windows memory check didn't give any results, next I checked my harddrive but chkdsk never gave any results. I don't really know how to test other hardware well, so I decided I would just do a fresh install of windows, which stopped the blue screens for about 3 days, which then returned and have plagued me for about another week. I am at my wits end here and don't really have the knowledge to troubleshoot any more on my own, any chance somebody can help me out with this?

My specs are:
OS: Win7 64bit

CPU: AMD FX-8350 black edition

GPU: Gigabyte GeForce GTX 1060 WINDFORCE OC 6G

MOBO: Asus SABERTOOTH 990FX

RAM: G. SKILL Sniper 16GB

dump logs: https://drive.google.com/open?id=0B9NZ6UQwYgpaWmplaG9jZ1E5OXc
pic of bluescreen view: http://imgur.com/a/EgmKv

axe0axe0 · Jun 6, 2017

Please upload the following file to your Google drive
Search for "msinfo32" (without quotes), press enter and save it as msinfo.nfo.
Upload it to Google drive and post a share link.

MansHubris · Jun 6, 2017

axe0axe0 :

I haven't ever seen somebody request that file before, not to question your validity but your account being so new and myself being uninformed, i'm skeptical to post that file. I uploaded a screenshot of the bluescreen view however and put it under the dump logs link if that helps.

axe0axe0 · Jun 6, 2017

I understand, if you're not comfortable with posting the file maybe I could ask you to upload a different file.
Run this command in an admin command prompt, it creates drivers.txt on your desktop, please upload it and post a share link.
driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"

Msinfo32 contains the same, and more, information, it just has an overview that makes looking for things easier.

Normally I don't, or rarely, have to ask for some files.
For a long time I only posted at www.tenforums.com, www.sevenforums.com and www.eightforums.com, all as axe0 where it is requested to run a tool that collects files for analysts.
Userprofile links if you want to verify it,
https://www.tenforums.com/members/axe0.html
https://www.sevenforums.com/members/axe0.html
https://www.eightforums.com/member.php?u=59779

MansHubris · Jun 7, 2017

axe0axe0 :

I went ahead and added the MSinfo32 to the dumps folder, sorry for doubting you, just don't trust people and don't know how vulnerable any of the info is in the MSinfo file. I just really want my computer to stop crashing. Hope you can find something!

axe0axe0 · Jun 7, 2017

See if the following makes improvements:
- Update the motherboard BIOS to the newest version,
- Remove Trendmicro as a test,
- Run DDU, http://www.guru3d.com/files-details/display-driver-uninstaller-download.html, and download new drivers at http://www.geforce.com/drivers,
- Reinstall Razer software, recommended to use a fresh download,
- Update or reinstall the USB drivers from ASUS.

Msinfo32 contains information about
- software (some programs, loaded modules, services, drivers, Windows Error Reports, tasks, etc.)
- hardware (sound devices, GPUs, HDDs, network devices, problem devices, etc.)
- other info about hardware (What device uses what resource, what device shares their IRQ with other devices, etc)
I wouldn't say it contains vulnerable data.

MansHubris · Jun 7, 2017

So in order I:
Updated my BIOS to 2901, which is the newest update
Uninstalled both razer synapse, and my usb drivers and restarted
reinstalled usb drivers and restarted
reinstalled razer synapse and restarted
whitelisted the DDU, restarted in safemode, ran the DDU and restarted
reinstalled geforce and downloaded/installed graphics drivers and restarted

The only thing I didn't do on your list was remove trendmicro because I am scared of not having AV and all the protection services it provides, if the bluescreens and crashes continue I will disable trend micro and if they continue past that I will post to this forum again. Otherwise i'll mark it as answered and carry on. Thanks for all your help!

axe0axe0 · Jun 7, 2017

Maybe this is a better suggestion: remove TrendMicro and replace it with MSE/WD.

Disabling is not an option. It is about the drivers of TrendMicro, not about the functionality. Disabling does not prevent the drivers being loaded and used.

MansHubris · Jun 7, 2017

I see your point, in that case, assuming my problems persist then I will remove trendmicro

MansHubris · Jun 9, 2017

So my blue screens have not stopped. I am currently uninstalling TrendMicro. I uploaded the new crash log to the dump folder in my drive, it's 060817-11731-01.dmp. If the crashes continue would it be safe to reinstall it?

axe0axe0 · Jun 9, 2017

Don't reinstall a program that was suggested to uninstall while the BSODs continue.

MansHubris · Jun 9, 2017

Another blue screen occurred, they seem to be increasing in frequency. new dump file is 060917-10920-01.dmp

axe0axe0 · Jun 10, 2017

Check ASUS for network driver updates, or reinstall the drivers.

MansHubris · Jun 10, 2017

axe0axe0 :

Couldn't find any newer drivers, so downloaded the current version, uninstalled mine and installed the new download. Would you like an updated msinfo32?

axe0axe0 · Jun 10, 2017

I prefer new files if another BSOD occurs

Faike · Jun 10, 2017

Can I suggest that it's Windows 7 or your anti virus?
Use REVOUNINSTALLER as ADMIN (enable the admin account with net user administrator /enable:yes or net user administrator /active:yes and run revo through that, make sure trend micro is REALLY gone). Get rid of all your anti virus stuff.
Friend had this issues and it was the anti virus.
Window's personal anti virus works JUST fine.

Also TEST YOUR RAM. Your dump logs point to ram issues.

Faike · Jun 10, 2017

Nvm confirmed it was your ram looking at your MSCONFIG file. It's only recognizing 12gb out of 16. You have a bad stick in there. Run memtest86

axe0axe0 · Jun 10, 2017

Dumps point to memory corruption, which means a corruption in the data structures of the memory management. There is a wide range, depending on the type of error, what can cause corruption in those data structures.

axe0axe0 · Jun 10, 2017

Faike :

There is only 12GB available meaning that 4GB is in use.

Faike · Jun 10, 2017

axe0axe0 :

http://www.tomshardware.com/answers/id-2209014/bsod-ntoskrnl-exe-windows.html
He tried DDU but no avail.
I would also think maybe Windows 7 driver is causing an issue as his PC should really have 10 on it. I would check recent updates and locate the source of when it started crashing. It might align with a Windows update.

axe0axe0 · Jun 10, 2017

Then I would've only 9GB out of 16 available whilst task manager sees everything.....

Faike · Jun 10, 2017

axe0axe0 :

Yeah I misspoke I don't know why I said that. I was thinking of something else.

MansHubris · Jun 10, 2017

I can't tell you when it initially started crashing, but after I reinstalled windows the crashes didn't start until 3 days after I got everything installed and updated. The reinstall of windows was also done after a complete format of both of my drives. I'll go ahead and run memtest tonight tho. Do I just run it as a boot drive and let it do its thing?

Also, i've never heard of REVO, what is it? Also, since i've been following axe0's suggestions here i'm gonna avoid doing any major things like using that while he narrows down his list of possible problems.

Finally, I put a new MSinfo32 in the drive.

MansHubris · Jun 10, 2017

Those windows update errors happened while I was installing all the updates after a fresh install, windows didn't seem to take kindly to having 200 updates going through all at once, once some of them got through after the series of restarts to finish installation, all of them eventually got installed successfully. You will notice a ton of errors from last night in the newest MSinfo tho. I have absolutely no idea where those are from.

natcparis · Jun 12, 2017

Trying to unlock this thread
We had to delete your answer "Faik", it was too heavy for our system causing the page to crash

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