New EVGA GTX 1050 TI SC keeps crashing after startup

omegus

Prominent
Jun 6, 2017
16
0
510
Hi everyone, I have a pre-built Acer Aspire M3920-E4012U desktop PC. I have 16 GB of RAM from Corsair, a 400 watt PSU from Coolmax, and the OEM pre-configured cooling fans.

I had only upgraded the RAM and PSU a few years ago. I was recently using a Zotac GT 630 Nvidia graphics card without any issues. No black screens or issues with HDMI.

I just attempted to install an EVGA GTX 1050 TI SC card to improve my gaming performance and it just didn't work. I used DDU to remove the old Intel and Nvidia drivers and tried connecting to HDMI, but either the computer would not boot up (3 beeps), or it would boot up and then a few minutes into startup, the screen would turn black while trying to install the Nvidia drivers for it and the computer would just restart a few times and get stuck on the black screen.

I have no idea what to do...I put the Zotac GPU back and it's working perfectly, but why doesn't the GTX 1050 TI SC work? I believe I have sufficient power since it connects to the PCI-E slot just as my Zotac GPU does. Any help?
 
Solution
After looking around online some people are having this problem as well. Have you tried messing around in your BIOS? Since it is a pre-built it might consider your original card the only GPU it'll want to use. Since I looked up on images this is definitely a low end, OEM style board (a possibility that it supplies less power than the standard pic-e 75 watts). It also appears to have on-board VGA (on board graphics). Look into your BIOS and check to see if on board graphics are disabled, make sure it's recognizing your new card, and try again.

omegus

Prominent
Jun 6, 2017
16
0
510
https://www.cnet.com/products/acer-aspire-m3920-e4012u-core-i5-2300-2-8-ghz-6-gb-1-tb/specs/

That;s some of the specs of it.
The CPU is Intel Core i5 (2nd Gen) 2300 / 2.8 GHz

I'm not sure what you mean by what is my motherboard?
 

Flacker

Commendable
Jun 27, 2016
32
0
1,540
Your motherboard is your main component in your pc, its the large, flat PCB (printed circuit board) in your case. Its what your GPU and CPU plugs into. When you plug the GPU in, make sure its seated properly and the little latch at the far side of the connector clicks into the card.
 

omegus

Prominent
Jun 6, 2017
16
0
510
I made sure it was properly fitted into the PCI-E slot many times over. I heard it click into place before replacing the computer case cover.
 

Flacker

Commendable
Jun 27, 2016
32
0
1,540
Okay now that the simple part is done....take a look at your motherboard and tell me what make and model it is. Some motherboards can only deliver a certain amount of power via the PCI-E slot. I doubt this is the case but I'd like to cover all the bases here.
 

Flacker

Commendable
Jun 27, 2016
32
0
1,540
After looking around online some people are having this problem as well. Have you tried messing around in your BIOS? Since it is a pre-built it might consider your original card the only GPU it'll want to use. Since I looked up on images this is definitely a low end, OEM style board (a possibility that it supplies less power than the standard pic-e 75 watts). It also appears to have on-board VGA (on board graphics). Look into your BIOS and check to see if on board graphics are disabled, make sure it's recognizing your new card, and try again.
 
Solution