PC restarting after installing second SSD drive

zibbz95

Prominent
Jun 6, 2017
14
0
510
I have this desktop originally equipped with a 120gb ssd which I tried to expand by connecting a second 500gb ssd to the CPU. Everything is connected properly and it's been installed but every time I try to store something in it the PC suddenly shuts itself off without warning, pretty much restarting without any failure notices. It began when I was to download a game from steam (installed in original ssd) to my second disk (the newer) by creating a Steam-library folder and download the game onto it. It happens immediately after the game is being allocated thought it downloaded and installed up to 1% once.

It also happens with smaller programs such as Spotify-installer. It's a brand new Samsung Evo 750 500gb. It's plugged into the sata 6 port (6/6) while primary is sata 5. The Os is Windows 10. A thing I noticed the last time is that it didn't shut down until I tried to close Skype when it was installing a game - right after closing the window it became very slow for a moment before it shut itself off. It has never done this before I connected the secondary ssd, besides from when I tried to connect my phone through USB and install software to transfer files between the phone and desktop. For some reason both ssd:s are allocated as "primary partition".

I'm clueless even where to start. There should be enough power for it aswell as it's built to provide 750w.
 
Solution
What make and model PSU? How old is the PSU?

Can you look inside the desktop to check the power and data cables to the SSDs'?

Make sure that the cable plugs are fully in place on both ends.

Ralston18

Titan
Moderator
What does Disk Management tell you about the new Samsung Evo?

You can also look in your computer's Event Viewer logs to see if some error codes or warnings have been recorded.

Look for entries corresponding to or just before the time of the shutoffs.

The error codes may help narrow down the cause.

 

zibbz95

Prominent
Jun 6, 2017
14
0
510
I've checked and the ID of failure is 41 category 63. Says the shutdown is because of system failing to respond, a system crash or unexpected powerloss. Doesn't tell me much about the SSD rather than it "failed to migrate" back at the time when I first started up the PC. There is also a less frequent warning about a fail to create a shadow copy (?)
 

zibbz95

Prominent
Jun 6, 2017
14
0
510
I'm not the original owner of the desktop so I'll have to look up the make of the PSU, but it's a 750W for all I know so unless it's been damaged during the transport it should be good. I'll provide the details about the PSU shortly and make sure the cables are in place on the other end. Worth mentioning is that I'm the cables to each storage are of different length.

I suspect it to be hardware/power related as the desktop runs perfectly unless my Xperia Smartphone (only this phone) or Samsung SSD storage is connected and operating.

After more research I've also found out it's an Kernel Power 41 63 problem but didn't pay attention to eventual bugcheck codes. I'll provide these aswell if there are any.