Random PC Lockups problem

Cirilla

Commendable
Dec 15, 2016
4
0
1,510
Hi there, i was wondering if anyone here would be able to help me find the culprit of random lockups in my system.

Lockups started few months ago, its completely random, sometimes i can go on without a single lockup for days and other times it happens 2 or 3 times in a day, the pc just freezes completely, mouse keyboard and sound gets stuck in infinite 'zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz' loop kinda thing.

My PC Specs:
CPU: Intel Core i7-5820K
GPU: Nvidia GTX 1080 Ti Founder's Edition
RAM: Corsair Dominator DDR4 2666 C16 4x4GB
MBD: Asus RAMPAGE V EXTREME
PSU: Corsair 80+ 1000rm

I suspect it might be my PSU, but i would like a second opinion before i go and replace that only to find out its something completely different, kinda hoping its not the motherboard as that will cost me a fortune, i know for a fact its not the GPU as it was recently upgraded from 780ti to 1080ti and the lockups were present before i upgraded.

I would be grateful for any help with this. cheers
 
Solution
Kernal power event ID 41's would indicate when there has been a full crash/hang/reset of the system. So this might just be the instances of when it reset or manually powered off by you during a system hang. You want to focus on the warning/errors before the kernel power event. This might point to what is causing the issue. eg. in the past, I had a bad GPU driver, or bad USB driver causing it.

Normally when I start having issues like this, I would reformat the system and start from scratch, and exclude any required components such as DVD drive, additional storage drives, USB connected devices apart from mouse/keyboard. IF you have an integrated GPU, you could also remove your graphics card, and boot to the onboard graphics....This will...

Neur0nauT

Admirable
Click start and Run eventvwr.exe
navigate to Windows Logs>System
On the right side pane....click on Filter Current Log...
Select: Critical, Warning, and Error (OK)

Look down the events list to the last instance of the system rebooting, usually it will be a critical event. Once you've pinpointed the last crash....check the details to of events before and up to that point and see if it shows any indications of what caused the crash....i.e. Kernal Power, Disk error, etc.

This might help you narrow down what is causing it.
 

Cirilla

Commendable
Dec 15, 2016
4
0
1,510


Yeah a lot of Kernel Power Errors there, i assume it correlates to PSU?

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2017-06-08T23:14:27.381612400Z

EventRecordID 133797

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Rivialeth-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

I bought the Motherboard when it just came out so yeah it would be around 3 years old now, so would be the CPU and RAM.
 

Neur0nauT

Admirable
Kernal power event ID 41's would indicate when there has been a full crash/hang/reset of the system. So this might just be the instances of when it reset or manually powered off by you during a system hang. You want to focus on the warning/errors before the kernel power event. This might point to what is causing the issue. eg. in the past, I had a bad GPU driver, or bad USB driver causing it.

Normally when I start having issues like this, I would reformat the system and start from scratch, and exclude any required components such as DVD drive, additional storage drives, USB connected devices apart from mouse/keyboard. IF you have an integrated GPU, you could also remove your graphics card, and boot to the onboard graphics....This will give you a clean slate to establish if the system is stable with a fresh install. If so... you can then add the other components thereafter. If one of the additions causes the crashes again, then you'll have the cause.

If it does crash on a fresh install, you'll want to look at testing individual RAM modules or the PSU.
 
Solution