laptop wont turn on when i put new ram on it

devajyoti

Honorable
Sep 5, 2012
22
0
10,510
Ram is Corsair 4GB DDR3L Low Voltage 1.35V 1600Mhz Laptop Memory SODIMM
xkel99v

sLrMgVb

When i put the ram in the laptop won't turn on.
The LED light of caps lock keeps flashing(turn on then turn off) when i try to turn on the laptop with both ram stick in.(black screen)
[it shows that slot 1 is empty and slot 2 has the ram on cpu z because i tried to check putting ram sticks in different slots and left the original ram stick in slot 2 when i assembled the laptop back again]
ok images didnt show up idk why. here are the links
http://imgur.com/xkel99v
http://imgur.com/sLrMgVb
 
according to hp https://support.hp.com/us-en/document/c04779077 it should be 4 GB DDR3L-1600 SDRAM (1 x 4 GB) by default.
now aht said
On page #2 of the manual:
 
MemoryTwo SODIMM slots - NON customer accessible / upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1) + (4096×1)
8192-MB total system memory (8192×1) or (4096×2)
6144-MB total system memory (4096×1) + (2048×1)
4096-MB total system memory (4096×1) or (2048×2)

so you mention 2 stick of ram are they both 4gb ? or 2x2gb