Bios correctly detect hdd with 2tb but windows 10 didnt.

MrDracoor · Jun 15, 2017

Well hello Community,

i have a problem with a 2tb hdd in windows 10. The BIOS shows me that its 2tb big but windows says its like 7mb.

Is there a solution for m y problem?

THX to all the People who answers my question

Herc08 · Jun 15, 2017

It's probably partitioned wrong. Do you have anything on the drive? Did it come from another computer? Would you be ok with wiping it?

MrDracoor · Jun 15, 2017

Its a completlynew drive nothing on it and when i try to initialite it windows says its to small for an partitionation

Herc08 · Jun 15, 2017

We may have to use diskpart to kinda force it to initialize. You can use this guide to help you with it: https://www.windowscentral.com/how-clean-and-format-storage-drive-using-diskpart-windows-10

But just make sure you select the right drive and not your boot drive (I don't think it will let you anyway).

MrDracoor · Jun 15, 2017

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The text says: Error in Diskpart: The System cannot find the specified file. More informations can be found in system event log.

The Disk that i have a problem with is the disk with 0B

Herc08 · Jun 15, 2017

When you say it's new, did you get it from a store? Or off someone else? I've only seen 0B when it's dying or already dead. You may want to consider an exchange. If you have windows media, you can see if it's possible that windows can be installed on it.

ArtPog · Jun 15, 2017

Test the health of the drive by using a HDD diagnostic program that will be available from the disk's manufacturer, e.g., WD, Seagate, etc. ALWAYS FIRST test the drive's health when you first run into a problem involving the drive to determine that you're not dealing with a defective HDD. If it's non-defective then you go on to other troubleshooting steps.

MrDracoor · Jun 15, 2017

So i ussed the WD Disk test for windows and everything i wanted to test isntantly errors so maybe the disk is broken but what confuse me is that the Bios detect it correctly

Herc08 · Jun 15, 2017

MrDracoor :

Sometimes it will do that. But if it's not in Windows, then it's pointless. Again, follow the RMA process.

MrDracoor · Jun 20, 2017

So today i was in the store and yeah the HDD was broken. The Disk or the Head didnt move.

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