PC Shuts down after starting game, or Furmark, in 1080p

ChristianCEI · Jun 15, 2017

This is a bit different, as it is not 100% consistent.

I did a clean format and reload with only windows, steam and CS GO on my PC, with Avast as an Antivirus.
After installing Framework, Directx and all relevant Drivers, I installed CS GO and started it up. I configured my graphics to 1080p, and as I went into a casual match, the PC Rebooted.
I started up again and same story.

After numerous benchmarks, including the Heaven Benchmark test, I tried again. But same problem. SO I lowered my settings to 1280 x 720p(I think thats the res?) and I can play for about an hour, and it reboots again.

I tested Temperatures, but it runs cool at 60 degrees C on 100% load(CPU) and GPU at 75 degrees at full load( using Furmark for GPU, and Cinebench and Heavy Load for CPU)

It only happens with 1080p, and after a while with 720p.
My system specs are as follows:
OS - WIndows 7 Ultimate(Tested 10 Pro, and 7 Pro) 64bit
CPU - i5 2400 3.1Ghz(Stock cooler)
GPU - Palit GTX 970 Jetstream
HDD - Adata 256gb SSD
Mobo - MSI P67 GD55(B3)
RAM - 16Gb(8x2) ADATA 1600MHZ DDR3

Please let me know if you have a clue as to what the hell is going on.

vrumor · Jun 15, 2017

You didnt list the most important part of your system, the PSU.

samuelzee · Jun 15, 2017

ChristianCEI :

This is a bit different, as it is not 100% consistent.

I did a clean format and reload with only windows, steam and CS GO on my PC, with Avast as an Antivirus.
After installing Framework, Directx and all relevant Drivers, I installed CS GO and started it up. I configured my graphics to 1080p, and as I went into a casual match, the PC Rebooted.
I started up again and same story.

After numerous benchmarks, including the Heaven Benchmark test, I tried again. But same problem. SO I lowered my settings to 1280 x 720p(I think thats the res?) and I can play for about an hour, and it reboots again.

I tested Temperatures, but it runs cool at 60 degrees C on 100% load(CPU) and GPU at 75 degrees at full load( using Furmark for GPU, and Cinebench and Heavy Load for CPU)

It only happens with 1080p, and after a while with 720p.
My system specs are as follows:
OS - WIndows 7 Ultimate(Tested 10 Pro, and 7 Pro) 64bit
CPU - i5 2400 3.1Ghz(Stock cooler)
GPU - Palit GTX 970 Jetstream
HDD - Adata 256gb SSD
Mobo - MSI P67 GD55(B3)
RAM - 16Gb(8x2) ADATA 1600MHZ DDR3

Please let me know if you have a clue as to what the hell is going on.

samuelzee · Jun 15, 2017

Why did you do a fresh install ? Did you have previous problems and can you clarify problems you had before if any?

clarkjd · Jun 15, 2017

Re-booting after putting a heavy load on your system is a classic sign of a PSU not being strong enough for the system. What PSU do you have?

ChristianCEI · Jun 16, 2017

samuelzee :

I had to much shit on my hard drive so I just wanted to start fresh. As the PC is mainly for CS GO, I didn't have any files or information on it.

ChristianCEI · Jun 16, 2017

clarkjd :

I have a Huntkey 700W PSU, I got it last year from a friend.

It is possible it could be the PSU..

samuelzee · Jun 16, 2017

ChristianCEI :

I am happy to rule out the PSU as the problem as the problem only started occurring after fresh install unless you were not gaming with it previously.

If the above is correct, I will recommend the following;

1. Open the machine and locate CPU and cooling equipment.
2. Ensure the CPU heatsink is transporting heat from the machine by applying new thermal paste, see how to do this from youtube and clean any dust from it.
3. clean the cooling parts or replace them if the problem continues.
4. If Issue persist, time to get another machine

vrumor · Jun 16, 2017

Dont rule out the PSU, its a Huntkey, its a fire hazard masquerading as a PSU. Id start with the PSU and then troubleshoot everything else. That PSU shouldnt be anywhere near your PC.

samuelzee · Jun 16, 2017

vrumor :

Do you have evidence to show the PSU is a fire hazard? Sure it has passed rigorous tests before it is made available for sale... A one off or a bad model does not necessarily mean a bad manufacturer.

ChristianCEI · Jun 17, 2017

Ladies and Gentleman, I thank you all. The problem is indeed my PSU. Unfortunately, my backup was discovered by the dogs, and the PCI power cables were chewed. So now, new question. Can I use my failing PSU for my GPU and HDD, and my backup for 24 pin and CPU power?
Or will this cause problems?

vrumor · Jun 17, 2017

samuelzee :

Evidence? Google some reviews of Huntkey PSUs. Not user reviews, professional ones. Anytime there are issues of a PC shutting down suddenly or under a load, more times than not its the PSU.

Yoplait95 · Jun 17, 2017

You can use two power supplies, it won't be pretty but it'll work. Jump the green and brown or black wires using a paperclip or staple.

Make sure the chewed cables are not crossing wires or shorting it out first.

If you aren't doing something fragile like crossfire, raid, or sli this should be fine.

ChristianCEI · Jun 17, 2017

Yoplait95 :

Okay SO I am going to use the chewed one for 24 pin and Mobo, so the other one I will need to jump cable 16 and ground, as I understand it?

Is this to allow current to move through? And no, nothing funny like SLI or Crossfire.

vrumor · Jun 17, 2017

Do not use 2 PSUs. Buy a single quality PSU and do it right.

ChristianCEI · Jun 17, 2017

vrumor :

I just need a temp solution for a week or two before I get a new decent PSU. I m lookimg toward Antec or Coolermaster

mdd1963 · Jun 17, 2017

Just stick with the existing PSU, and skip gaming for a week....until you can order a Corsair 650 watt for a massive $40-$50 or so....

Yoplait95 · Jun 17, 2017

mdd1963 :

It won't kill his hardware to ghetto-rig the two together. Up to the op though.

ChristianCEI · Jun 22, 2017

Good Day guys. Sorry its been a while since I posted on this thread. But I am absolutely stumped now. I decided to load my wife's Steam account and try her copy of Payday 2. Not a single problem. PC did not crash. So basically it only crashes with CS GO? and Furmark by the looks of things. I am so confused, because a PSU does not discriminate against games? Or maybe my PSU is a COD fan? This is the only conclusions I could draw...

clarkjd · Jun 22, 2017

ChristianCEI :

PSUs only respond to the load that is placed upon them. Some games require more graphics processing power than others, which stresses the GPU, which then draws more power , which causes the PSU to exceed its limits, which causes the crash.

PC Shuts down after starting game, or Furmark, in 1080p

Reputable

Judicious

Honorable

Honorable

Splendid

Reputable

Reputable

Honorable

Judicious

Honorable

Reputable

Judicious

Honorable

Reputable

Judicious

Reputable

Titan

Honorable

Reputable

Splendid

Share this page