Hello.
I just purchased a new Ryzen CPU and a new ASRock motherboard to go along with it. As far as I am aware, they should be compatible. However, the stock cooler from my Ryzen CPU does not fit the motherboard. It seems to me that the screws are too high up to fit into the back panel behind the CPU slot on the motherboard. I can get 1 screw in at most but that screws the cooler in lopsided, making it impossible to get any other screws in. If i try to level each of the screws and screw them in evenly, none of them get screwed in. I am able to remove the back panel and screw the cooler directly into it which leads me to believe that the problem is that placing the cooler ontop of the CPU is leaving too much space between the screws and the back panel (I do not claim to be a computer expert so please take my opinion with a grain of salt). I purchased a custom CPU cooler (DEEPCOOL Gammaxx 400) that was advertised to be compatible with an AM4 CPU and motherboard but it did not fit either. If anyone has a solution or a recommendation of a CPU cooler that would fit my setup, I would greatly appreciate it.
I have also included a few pictures of my hardware in this Imgur post: imgur.com/a/fv38q
Thanks.
I just purchased a new Ryzen CPU and a new ASRock motherboard to go along with it. As far as I am aware, they should be compatible. However, the stock cooler from my Ryzen CPU does not fit the motherboard. It seems to me that the screws are too high up to fit into the back panel behind the CPU slot on the motherboard. I can get 1 screw in at most but that screws the cooler in lopsided, making it impossible to get any other screws in. If i try to level each of the screws and screw them in evenly, none of them get screwed in. I am able to remove the back panel and screw the cooler directly into it which leads me to believe that the problem is that placing the cooler ontop of the CPU is leaving too much space between the screws and the back panel (I do not claim to be a computer expert so please take my opinion with a grain of salt). I purchased a custom CPU cooler (DEEPCOOL Gammaxx 400) that was advertised to be compatible with an AM4 CPU and motherboard but it did not fit either. If anyone has a solution or a recommendation of a CPU cooler that would fit my setup, I would greatly appreciate it.
I have also included a few pictures of my hardware in this Imgur post: imgur.com/a/fv38q
Thanks.
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