Why isnt my AIO kraken not cooling my cpu? Is this normal?

rexiipoo

Prominent
Jun 16, 2017
1
0
510
Hi

I just bought a Kraken x61 3 months ago. Left the computer running 2 days, not realizing what would happen. Come back and now my cpu temps are reading 96c. The pump temps are reading anywhere from 86c-94c. I tried changing the thermal paste to no help. I checked the bios and the pump rpm is at a big 0. From idle to overheating within minutes of having the computer running simple tasks. I repluged changing each channel fans as well and still no help in temperature.

So my question is, could this be a faulty product with the Kraken pump, or am I just missing something somewhere? If it is the kraken pump, could I fix the problem or should I buy a new pump?

If it isn't the pump, is it my processor the source of problem???....
 
Solution
Try can try a different mobo header but it sounds like the pump is dead. You would need to contact NZXT for RMA since you can't just replace the pump with an AIO cooler.