Half Ram Hardware Reserved - Many Solutions Already Tried and Failed

Samii_Roebuck

Prominent
Jun 17, 2017
3
0
510
In short, the issue with my PC is that inside of Resource Monitor the hardware reserved for the RAM is half when 16GB is installed. After testing RAM and finding the PC wouldn't boot if RAM sticks were in either or both of the 2 slots furthest from the CPU (without anything in the other two) I thought it was a MOBO issue and brought a new one. However, the issue persisted.

However, no matter what Windows says, the bios always recognises all RAM installed at correct frequency and voltage. If there is RAM in slots 2 and/or 4, the bios will recognise any ram in slots 1 and 3.

For reference, the ram slots are labelled on the motherboard as:
[CPU Socket] 4 2 3 1

We've tried
- Unchecked maximum memory
- All RAM sticks have been tested and do work
- Cleared CMOS and updating BIOS
- Bought new MOBO and RAM
- Ran windows memory test and it found no issues
- Checked all RAM is running at the correct speed
- Checked CPU for bent pin and socket for any debris and found nothing
- Reinstalled Windows

Other issues found
- XMP works sometimes, seems to be no correlation with RAM sticks
- One set of original RAM wouldn't rank in dual channel in CPU-Z
- All RAM is the same model but has different version numbers

After scouring the internet for a possible solution, I have run out of ideas so any help would be greatly appreciated.

Build
CPU: AMD FX 6300
OLD MOBO: Gigabyte GA-970a-UD3P
NEW MOBO: Gigabyte Ga-990X-GamingSLI
RAM: Corsair Vengeance 16GB 4x4GB (With an extra 2x4GB for testing)
Heatsink: Cooler Master EVO 212
GPU: Sapphire R9 270X 4GB
PSU: EVGA 600B
Drive: Seagate 2TB SSHD
 

Samii_Roebuck

Prominent
Jun 17, 2017
3
0
510


Hi, thanks for the suggestion but we've had no joy with loosening the cpu cooler. Anything else you think may help?
 

Samii_Roebuck

Prominent
Jun 17, 2017
3
0
510


Hi, the operating system in 64 bit Windows 10 Pro