Lag spikes and rubber banding but ping is under 40

CaptainChrisNo1 · Jun 18, 2017

Out of the blue, in all games, the connection indicator in game will go red and I will get a large lag spike every 15 or so seconds, but my ping is constant and under 40. The only thing that changed is I got a new 144hz monitor, but this problem didn't happen on the first day, so I don't think it's my monitor.

I have a haswell xeon processor and motherboard, and use the intergrated network card. There are 3 ethernet ports. One never worked, one stopped working after six months, so I'm on the last port and maybe it's worn out too?

I read something about changing the DNS server address from automatic to "8,8,8,8" for normal and "8,8,4,4" for alternate for a similar problem, but I have a feeling it's hardware.

Specs:
CPU- Xeon e3-1220 v3
GPU- 1070
8GB ddr3 (2 sticks of 4)
2 1 TB HDDs, but my OS is on a 240GB adata SSD

REALLY SORRY THIS IS IN THE WRONG SECTION- COULDN'T FIND ONE ABOUT CONNECTION

I used cmd to do a ping test on google:

Pinging www.google.co.uk [216.58.206.35] with 32 bytes of data:
Reply from 216.58.206.35: bytes=32 time=120ms TTL=54
Reply from 216.58.206.35: bytes=32 time=14ms TTL=54
Reply from 216.58.206.35: bytes=32 time=15ms TTL=54
Reply from 216.58.206.35: bytes=32 time=14ms TTL=54

Ping statistics for 216.58.206.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 120ms, Average = 40ms

As you can see, there is a 120ms spike- could this be my router?

bill001g · Jun 18, 2017

DNS will not cause spikes like that. It only purpose is to translate a bunch of letters to the IP address. Once your PC finds the IP address it will use that to talk it will not use DNS again until it forgets the translation.

You are going to have to do some more testing. Lan ports do not get higher latency if they "wear out". They either transfer data with no errors or discard the data. You would see packet loss.

It could be your router but that is unlikely on a ethernet connection.

Run a constant ping to your router IP. You should see very small numbers consistently with only a very small variation.

After this it is likely outside your house. Try running tracert and then run constant ping to a couple of the first couple hops in the trace. There may be a issue with the line to your house but again most times problems with these are packet loss not delays. If you were to see delays it could be the ISP has over sold network connection in your neighborhood and too many people are using it. Still your goal is to get pings to show you have no issues ping your router but you do when you ping the ISP equipment. You then call the ISP and hope they can help you. They may not be able to if the problem is not in their network but another ISP.

CaptainChrisNo1 · Jun 18, 2017

Okay i pinged google using my laptop connected directly to my router and every 10 or so seconds I'd get "connection timed out". This rules out my motherboard and home plug system I presume.

Is there a way to connect to the internet without my router to rule it out before contacting my ISP? Thanks.

CaptainChrisNo1 · Jun 18, 2017

bill001g :

DNS will not cause spikes like that. It only purpose is to translate a bunch of letters to the IP address. Once your PC finds the IP address it will use that to talk it will not use DNS again until it forgets the translation.

You are going to have to do some more testing. Lan ports do not get higher latency if they "wear out". They either transfer data with no errors or discard the data. You would see packet loss.

It could be your router but that is unlikely on a ethernet connection.

Run a constant ping to your router IP. You should see very small numbers consistently with only a very small variation.

After this it is likely outside your house. Try running tracert and then run constant ping to a couple of the first couple hops in the trace. There may be a issue with the line to your house but again most times problems with these are packet loss not delays. If you were to see delays it could be the ISP has over sold network connection in your neighborhood and too many people are using it. Still your goal is to get pings to show you have no issues ping your router but you do when you ping the ISP equipment. You then call the ISP and hope they can help you. They may not be able to if the problem is not in their network but another ISP.

After some testing, in rocket league atleast, it's only in ranked/competetive games that I get this problem- casual is fine. Does this give you any more ideas?

bill001g · Jun 18, 2017

Ping the router IP itself. Then run tracert to google and ping hop 2 if it responds at all otherwise try hop3 or later.

You want to show that hop 1 is good which is your router but ping to hop 2 is a problem. The ISP will then fix it. There is a tiny chance it is your modem or the part of the router that is a modem. It is much more likely there is some kind of physical cabling issue outside your house.

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Lag spikes and rubber banding but ping is under 40

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