When I plug in my 1TB external HDD I get the following confirmation that its plugged in. (The light also comes on and it makes the dinging noise it usually makes.)
But when I look under 'This PC' the external HDD doesn't show up as shown below:
I had my brother try it and it worked fine on his computer, and I have tried other external HDDs in my USB ports and they have worked fine so I assume its not a port issue.
My device manager looks like this, where Mass Storage Device USB Device is my HDD.
I read that clicking 'Show hidden devices' under View and uninstalling the grayed out options could be a possible soultion but it didn't help/change anything.
Finally my Disk Management looks like this where Disk 1 is my external HDD.
I read online that right clicking and hitting 'Change drive letter and path..." to assign a drive letter may be able to fix the problem but anywhere I right click that option is grayed out.
My computer is up to date and I have tried uninstalling and reinstalling drivers but its all up to date. I haven't seen any error codes and I have minimal experience with this so I tried to depict my situation and the solutions I have tried as clearly as I could.
Any information or suggestions would be helpful.
Thank you.
But when I look under 'This PC' the external HDD doesn't show up as shown below:
I had my brother try it and it worked fine on his computer, and I have tried other external HDDs in my USB ports and they have worked fine so I assume its not a port issue.
My device manager looks like this, where Mass Storage Device USB Device is my HDD.
I read that clicking 'Show hidden devices' under View and uninstalling the grayed out options could be a possible soultion but it didn't help/change anything.
Finally my Disk Management looks like this where Disk 1 is my external HDD.
I read online that right clicking and hitting 'Change drive letter and path..." to assign a drive letter may be able to fix the problem but anywhere I right click that option is grayed out.
My computer is up to date and I have tried uninstalling and reinstalling drivers but its all up to date. I haven't seen any error codes and I have minimal experience with this so I tried to depict my situation and the solutions I have tried as clearly as I could.
Any information or suggestions would be helpful.
Thank you.
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