No Video Output - ASRock AB350 Pro4 | Ryzen 5 1600

drdoran

Prominent
Jun 18, 2017
2
0
510
Hello all,
I am putting together my first PC build. The specs are:

Installed:

  • CPU: AMD Ryzen 5 1600
    MOBO: ASRock AB350 Pro4
    RAM: Team - Dark 16GB (2 x 8GB) DDR4-3000 Memory
    PSU: Corsair TX550M
    Case: Corsair Carbide Series 200R
    SSD: Samsung 850 EVO 250GB

In delivery:

  • GPU: MSI GTX 1060

I was mostly following the AMD Build guide on pcpartpicker.com (the build is different now on the site is different now) and the site says my parts are compatible. The motherboard has an integrated graphics card, so I figured I would go ahead and get my OSs set up while I wait for the GPU to arrive. However, I am not getting any video output. I've tried my best to troubleshoot this but to no avail. Perhaps I just need to wait for my GPU to arrive? I don't know, that is why I am here.

SITREP
I turn on the computer with the switch on the case and all the fans come on. I do not get any video output. The motherboard did not come with a system speaker so I can't use beeps to troubleshoot (although I've just gone ahead and ordered one). The fans remain on until I hit the power switch on the case again.

What I've Tried

  • ■Resetting CMOS with jumper on the MOBO
    ■Using 1 stick of RAM and using 2 sticks of RAM
    ■Using DVI, HDMI and VGA (those are the three connectors on the MOBO)

    Trying my best to be clear here. New to PC building and definitely new to hardware troubleshooting. Thanks

    Take care,
    Dan
 
Solution
Ryzen doesn't have integrated graphics mate.
Those integrated video outs are in preparation for the new range of raven ridge apu' s due out this summer.

You won't get a display until you have your 1060 installed.

drdoran

Prominent
Jun 18, 2017
2
0
510


Ok, so in the MOBO manual where it says "Integrated AMD Radeon R7/R5 Series Graphics in A-series APU", it is saying it will integrate with that APU, not that that APU is on the MOBO?
 

yusuf55

Reputable
Jul 30, 2014
13
0
4,510


I LOVE YOU
 

thatdudejperk

Prominent
Nov 19, 2017
4
0
510

I did that as well, didn’t work. I’ve been told it may be because my gpu doesn’t have a pcie slot on it for me to connect it to my power supply.
 

Drake Atlas

Prominent
May 16, 2017
17
0
510
I know what the problem is. If you have a cpu with a Vega 8 or 11 it will take over the PCIE 16 lane.
You have to get a CPu with a X or 1400. Any cpu with G won’t work no mattered what you do read the manual
 
Jan 4, 2019
1
0
10
put your GPU in the other PCI slot. I have the ab450 pro4 and started out with my EVGA GeForce GTX 1070 Ti in the middle PCI slot. Somehow that messed up everything. Even onboard video wouldn't work after that. It didn't start working again until I moved the video card to the end (bottom) slot.