Need help with internet connectivity issues

lukevluke

Reputable
Apr 13, 2017
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4,515
My PC has recently been unable to connect to the internet. On the bottom right hand corner where it shows if your connected to a network says "Not connected - no connections are available". I know its not an issue with my modem because I was able to connect other devices to it, and it works fine. I have checked to make sure the Ethernet cable is properly connected and I even switched it out. The lights on the back of my PC, where the Ethernet cord connects" is on. I ran the windows troubleshooter and it gave me the following message:

"The Intel(R) Ethernet Connection (2) i219-V adapter is experiencing driver - or - hardware-related problems."

I've tried downloading some drivers from the manufacturer, but so far no luck. To be honest i'm not sure what driver i'm looking for in the first place.

Secondly, if it is a hardware problem how can I narrow down which component is defective?

I am using windows 10 64-bit. My motherboard is a Asus Strix B250F gaming with a core i5-6500 Processor.

Thank you for any help.
 
Solution
If it's HW related there's almost nothing you can do about it but get and add-on card or USB adapter. If the driver from here: https://www.asus.com/Motherboards/ROG-STRIX-B250F-GAMING/HelpDesk_Download/ doesn't work and still shows same message than something is wrong with it for sure. Specs show that you have !ntel® I219V NIC on that MB.
If it's HW related there's almost nothing you can do about it but get and add-on card or USB adapter. If the driver from here: https://www.asus.com/Motherboards/ROG-STRIX-B250F-GAMING/HelpDesk_Download/ doesn't work and still shows same message than something is wrong with it for sure. Specs show that you have !ntel® I219V NIC on that MB.
 
Solution

zombieman227

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Mar 3, 2013
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I have no idea where your getting these specs from but I have a Z97-A for my motherboard.

i7-4790k for my CPU
GTX 970 for my GPU
Z97-A for my motherboard
I've looked up the drivers for the Z97-A, which catagory would this be under?

https://www.asus.com/us/Motherboards/Z97A/HelpDesk_Download/
I have Windows 10 64 if it doesn't automatically make it that.

 

zombieman227

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Mar 3, 2013
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Dude I just realized I thought I was replying to my own thread I'm retarded, thanks for the help though!

 

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