Ehternet not working on my computer only?

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mourakue

mourakue

Prominent
Apr 29, 2017
19
0
510
alright, small update. I am still unable to get it to work, every time I try I get "DNS Server may be unavailable" or whatever. I've tried every single possible thing I can think of, and the only way I could get an ethernet connection to work was plugging it directly into the modem (not an option for my computer). I've tried it without the switches, resetting my dns, ip, router, modem, (all of that with and without the switches and with various ones) and even resetting windows and losing all my data didn't help. when I go into the router webpage, it shows 5 wired clients (3 of which are directv, 2 are computers).

Why does it show my computer's IP as unknown? And why does my IP show as a 172. instead of a 192. and how the hell do I fix this? I am so sick and tired of this issue that I'm ready to literally rip the computer from the desk and throw it out the window.

*ORIGINAL POST BELOW*

Hey guys, not quite sure what is happening. I feel like I've exhausted my resources so I came here.

Basically, my computer's internet stopped working the other night. I chalked it up as "the ehternet cable got bent in the door", but after trying new cables and different computers (on the same cable and having success), resetting my ip, re-installing ehternet drivers, resetting modem/router and splitter, and troubleshooting on the pc, I'm still clueless as to why it won't connect.

I've had a laptop connect successfully everywhere, and so I have no idea what to do to get my desktop to work. Motherboard is an MSI 970 Gaming with killer e2200 gigabit ethernet controller. Worked fined previously. If anyone has any fixes please let me know. The troubleshooter only comes up with modem having connectivity issues and tells me to reset it, despite the modem being fine with literally every other computer in the house. I feel like I'm out of options. Thanks
 
Solution
T


Your changes didn't apply then. And I promise you're getting the 172 address because it was specified in those settings. That's what the 'preferred' means in your first ipconfig /all paste. The 172 address originates...
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Barty1884

Barty1884

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Apr 16, 2015
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Is there a driver for LAN currently installed (can you see it in Device MAnager?). If so, remove that first, before trying to install any driver(s).

The software suite (Killer Suite?) is usually the culprit. I'd suggest uninstalling the driver, and the suite. Then reboot & install only the driver from MSIs site.

https://ca.msi.com/Motherboard/support/970-GAMING.html#down-driver&Win10 64
Use the one denoted "Killer Network Driver (driver only)"
 
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mourakue

mourakue

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Apr 29, 2017
19
0
510
I will try uninstalling any other drivers and reinstall only killer, but I've tried this a few times now... Give me a sec, and I'll ipconfig it
 
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mourakue

mourakue

Prominent
Apr 29, 2017
19
0
510
Uninstalling and reinstalling drivers did nothing. My ip is static. Here's ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-14I67A5
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer E2200 Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 4C-CC-6A-4C-64-43
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4dd2:b45a:7cbc:c384%3(Preferred)
IPv4 Address. . . . . . . . . . . : 172.27.35.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, June 20, 2017 8:52:54 AM
Lease Expires . . . . . . . . . . : Tuesday, June 20, 2017 8:52:54 PM
Default Gateway . . . . . . . . . : 172.27.35.1
DHCP Server . . . . . . . . . . . : 172.27.35.1
DHCPv6 IAID . . . . . . . . . . . : 55364714
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-CC-4E-FB-4C-CC-6A-4C-64-43
DNS Servers . . . . . . . . . . . : 172.27.35.1
NetBIOS over Tcpip. . . . . . . . : Enabled
 
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mourakue

mourakue

Prominent
Apr 29, 2017
19
0
510
Ip was dynamic, it's now static. The issue is still present. When I'm in my network and sharing center, it doesn't even show the name of the network I'm on (if that is a clue to anything). This computer (with a brand new 1080) is about to go flying out the window...
 
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mourakue

mourakue

Prominent
Apr 29, 2017
19
0
510
alright, small update. I am still unable to get it to work, every time I try I get "DNS Server may be unavailable" or whatever. I've tried every single possible thing I can think of, and the only way I could get an ethernet connection to work was plugging it directly into the modem (not an option for my computer). I've tried it without the switches, resetting my dns, ip, router, modem, (all of that with and without the switches and with various ones) and even resetting windows and losing all my data didn't help. when I go into the router webpage, it shows 5 wired clients (3 of which are directv, 2 are computers).

Why does it show my computer's IP as unknown? And why does my IP show as a 172. instead of a 192. and how the hell do I fix this? I am so sick and tired of this issue that I'm ready to literally rip the computer from the desk and throw it out the window.
 
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T

Tune42

Prominent
Jun 20, 2017
16
0
520


It's showing those addresses because you have it statically assigned. I've stated 3 times now to set it to automatically obtain then restart your computer (do this while connected to your switch or router). THEN give me an ipconfig /all.

After that, I will take you from there. I've done this kind of thing for a living for 8 years, I don't know why I'm doing it in my free time XD
 
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mourakue

mourakue

Prominent
Apr 29, 2017
19
0
510


it's already set to automatically obtain it, it has been for awhile now. I changed it as soon as it didn't work the first time.
 
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T

Tune42

Prominent
Jun 20, 2017
16
0
520


Your changes didn't apply then. And I promise you're getting the 172 address because it was specified in those settings. That's what the 'preferred' means in your first ipconfig /all paste. The 172 address originates from your isp/modem which is why it works plugged into there but not into your switch which has a 192 address. Also, your reply even got it backwards. You had a static from the beginning and then later updated saying you switch to static. So if you want me to help any further, please go back, check those settings, RESTART your computer, and repaste an ipconfig /all. I'll take you from there, otherwise good luck going forward.
 
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